Husband and Wife Team Transforms Passion into a Thriving Wine Bar: Chuck and Amanda Azar
I was walking on Pier Avenue in Hermosa Beach and I spied some activity in what was a small French inspired restaurant which had closed months earlier. I decided to poke my head in a find you what was going on. Greeted by a smiling, pleasant woman, I sat at the new wine bar named Malendrina. And the conversation ensued as I was completely taken by Amanda Azar and the story of her and her husbanc, Chuck and their venture into enrtrepreneurship.
Amanda Azar may be the only person who can make “torturing” her partner with bad wine sound like a priceless education, but that’s just the tip of the bottle here. In this episode, you’ll enter the world of two hospitality visionaries who’ve poured sweat, soul, and every saved penny into their dream—a wine bar born from decades inside both the supplier and distributor trenches of the wine industry. You’ll hear stories of failures—10,000 wine brands, 99% of them doomed—and how the real magic comes not from corporate playbooks or celebrity endorsements, but from relentless perseverance, deep culture, and a partnership fueled by passion, humor, and plenty of grape leaves. Here, a glass isn’t just filled; it’s accompanied by stories, family, and genuine warmth.
There’s inspiration in Amanda’s Sicilian childhood, where wine was never taboo but a natural extension of family, food, and connection. Pair this with her partner’s Palestinian heritage, and you’ll witness how root-deep values of generosity and community shape not just the service but the heart behind it all. The episode uncorks what it truly means to build something together: overcoming headwinds, trusting each other’s strengths, and redefining what success and hospitality can look like. And if you’ve ever wondered what working side-by-side with your spouse looks like when exhaustion and dreams are equally shared, you’ll find insight—and camaraderie—at this table.
Listen in and you will learn:
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🍷 Why “what grows together goes together” is more than a catchy phrase—it's a philosophy for pairing wine, food, and life.
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🍷 What it really takes to work with your spouse in business, blending strengths, sharing burdens, and supporting each other's dreams.
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🍷 How to curate a wine list that resists commercial sameness and instead tells a story, elevates the experience, and educates palates.
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🍷 The secret power of genuine hospitality—treating staff and guests as family, and why that matters more than any fancy marketing.
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🍷 Real-world lessons from the trenches: why passion, persistence, and authenticity are worth more than a celebrity name on a wine label.
You’ll come away not only inspired by their grit but with a deeper sense of what it means to use wine as a vessel for true connection, discovery, and belonging.
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Tensley Winery: https://www.tensleywines.com
- Malendrina Wine Bar: https://www.malendrina.com
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Wine Talks: https://www.winetalkspodcast.com
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BevMo: https://www.bevmo.com
-
Trader Joe’s: https://www.traderjoes.com
-
Southern: https://www.southernglazers.com
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There's no greater gift than you telling your friends and
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family how wonderful we were. 'Cause no matter how much we tell people
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that you know that we don't know, they're not gonna believe us, but they'll believe
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you. Sit back and grab a glass. It's
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Wine Talks with Paul Kaye.
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Hey, welcome to Wine Talks with Paul Kaye. And we are at an away game.
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Well, not that far away for me, Hermosa Beach, my favorite stomping ground. About
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to have a conversation with Chuck and Amanda Azar of the, I'm gonna
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get it wrong. Mara— Malandrina. See, I
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don't know what's wrong with me. Nothing. I do this all the time. I
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just— we just get into it. Hey, welcome to the show. Cheers.
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Thank you. You know, we were here July 4th,
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and my wife and I were just walking down, and we saw that you were
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open, and we thought, we have to find out what this is. Now,
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I had already had 2 Manhattans at this point. But I still wanted to find
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out. Couldn't tell. And we were so taken by your
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story that I wanted to get out here as soon as I could to tell
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the story. Because you've only been open since when? 4th of July.
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It was like 5:46 PM. We came through the door. Barely. And we
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said, whatever happens, happens. Like, it can't get worse than what
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we've just been through the last 30 days. Well, that's— let's start with that. This
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is a Taller. You're a tasting bar, but it looks like a little retail.
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Yeah. You're gonna do some retail here? Uh, well, yeah, but that's more of our
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library. That's just for our backstock. Everything— I know, honey, I'm
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sorry, but, uh, everything that is on our list
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is also for sale for retail. So we have
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plenty of people coming in and buying whatever they want, taking it home. But this
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is more of a showcase of what we're doing. We have an inside joke because
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when we were building this place, Chuck kept telling everyone that came in,
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we're gonna have a library. I was like, you should really clarify that it's not
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a library library. This is gonna be mine. That's a library as far as I'm
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concerned. Yes, right. A library of wine, a
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library of books, or— Well, look,
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I spent 35 years doing this and I know what a tall order this is.
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And it can only take tons of passion,
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tons of perseverance and pursuit
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to do this. You're with a winery right now as
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a— I do. I run the operations for Tensley Winery.
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Which I had not heard of before I got here, which is very crazy. But
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somebody else I told this story to recently said they I knew Tenzily, and you
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were with corporate booze there for a while. Since
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2000. I hate to say it, but, you know, 26 years in the making,
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and the last 8 have just been extremely difficult.
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And I'm watching the landscape of the wholesaler
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side just continue to get worse and worse and worse. And I was
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driving home in San Francisco while Amanda's here in LA,
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and I just said, honey, I think it's just time for us to figure something
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out. Like, How does a wine bar sound to you? And she's like, I love
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the idea. And I'm not joking, within a
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month we already had a business plan, a
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goal that we set, everything that we wanted to do
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to be successful. And not to mention, I know people are going to think I'm
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fucking crazy, but I have 2 kids and Amanda has 3. So now we're a
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family of 7. So 5 kids from—
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I'm sorry, the podcast is over now. We can't comprehend that kind of— Well,
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there's a reason why we're in the alcohol industry.
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Well, that's— it's— but no, there's a, there's a ton that you just said there
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that I want to peel back a little bit because corporate America,
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corporate America in itself, and then corporate liquor and wine is a whole
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different animal. And I can't tell you how many times, not that I've
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consulted with people, but I've heard the story where they bring to
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the counter to do something in the wine business
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because they came from clothing or they came from rugs or they came from somewhere
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else and they realize it doesn't work. Right. It's such a unique
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industry. But you have insight. You have insight to this. I
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have. I have more insight. I have more brand
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knowledge than— I don't want to brag, but
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I'm just saying the 26 years that I've been a part of the wholesaler side,
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I've launched probably a good 10,000 brands
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into the market. And with that being said, I've seen
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99 of them 99% of them fail. So
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just having that kind of background, and I'm
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talking the most successful people on the planet, even like, I don't mean to
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name names, but like professional quarterbacks have come to us to launch
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brands and guys that I thought were
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my idols. And I'm like, this is never going to fly.
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Don't care how much money you're going to throw at this, it's not going to
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go anywhere. What do you think it is
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that's so enamoring? Because you and I, we know
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the inside baseball of this, right? And I've seen the same thing you have.
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What is it so romantically enamoring for someone
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like a professional quarterback or anybody else that says, oh, I want to
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be in the wine business, or I want to start? Is it the billion dollars
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that what's-his-name got for his tequila brand, or is it
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The romantic side of the lifestyle? What do you think they're looking for? Can I
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be completely frank? I want you to be frank. I honestly think they need to
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lose money every single year. They are doing this to drive
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reverse profits. Really? I do think so. I think that their
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tax bracket is so far on the other side that they need something
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to balance it out. Like I said, I don't think that there's enough money on
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the planet to launch— let's just talk, you know,
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Chuck Azar, professional quarterback for X amount of team, won
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3 Super Bowls, is launching an energy drink. And you're like,
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this is so-and-so. He's a class act. He's an idol.
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And within 3 months, it completely bankrupts.
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But I've seen that over and over and over and over again.
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You probably already know this, but at some point, the celebrity endorsement was
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the thing, right? Yeah. Same brand, just somebody said, oh, I drink this stuff.
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And then, then they thought they're getting into it, they're doing it, and
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they're part of the process. It's still just as big a failure.
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And I don't understand. It can't be just to lose money. It
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has to be some— It, first of all, the chips are
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100% stacked against them, no matter what they try to do. They don't
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have the right consultants, the right PR firms, no matter
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what they're trying to do. They're on the other end of it. If you're not
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entrenched in this business every single day and you don't have
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hardcore connections with people, you're not going to go anywhere. I've
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been doing this for 26 years. I've been in Northern California.
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I'm in Southern California and I'm dealing with local people in LA
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and I know their bosses' bosses and they're like, how do you know these people?
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And I said, I mean, from where I came from,
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the state's not that small. You know, like everybody knows someone. And
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once you're into this industry, you're connected with someone.
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So if a professional quarterback or a professional baseball player tries to
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come in and they're not dialed into every aspect of that
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business, they're not going anywhere. I think it's like you said before,
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it's, you know, not everybody understands the intricacies of the
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industry and people can't come from another industry
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and make it work. It doesn't work. Yeah, it doesn't work. A lot of
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times it'll fail. So, you know, we were lucky that we come from both
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the supplier side and the distribution side, and
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we had the vision. And like you said, the passion, you know, wine was a
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passion for us. And so this was an immediate head nod between the husband and
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wife, like, because that doesn't happen very often at my house. So, you know,
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you're like, we have to do this. And you know it from
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the supplier side, and you know it from the distributor side, and you've seen all
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these things fail. And you've seen them succeed and you think, you
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know, we've got at least a fighting chance to make this work. I think we
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have probably the best chance to be successful
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between me and Amanda. Our business is not going to be geared
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for one channel. It's not just a wine bar. It's not just the restaurant.
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It's not just the private label we're doing for Malandrino. It's
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everything that we're doing. It's all-inclusive. Like,
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there's nothing that— there's no stone we haven't turned and we're turning like
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Within 10 days, people are amazed where we
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are. It is amazing. It's
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mind-blowing. Friends and family of mine, people in the industry are like,
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how the fuck did you do that? And there's a guy across the street and
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they've been closed for 6 months and they probably got another year in construction.
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And we were able to push this project. I think I told you earlier, it
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was a 2.5-month project. I pushed it in less than 26 days. I'm
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a little jealous. It took me months to transfer
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his license. He has a Type 21. Yeah. To my wife and
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I. It took months for this to happen. Right, right. And so, you know the
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ins and outs. But what's the dream? What's the— when you
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head nodded and said, yeah, honey, I think I want to do this. And you
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probably had some idea what the headwinds were going to be, but maybe not all
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of them. But what was the dream for this? We kind of had this
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vision. And again, you know, we met through a work event and
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Chuck was living in San Francisco and still is part-time. And I'm down here in
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LA. So we spent a lot of time time going back and forth and,
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you know, on the Central Coast and in wine country. And
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we obviously love to check out wine bars because it is a passion for us,
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not just a job. Every wine bar that we went in, we
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spent the entire time going like, oh, we were just— either the wine
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list was awful, the food was awful, or just the
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environment. Yeah, the ambiance, the service. There's something that just
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fell short regardless of where we went. And again, We've gone to a
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lot of places between San Francisco and LA, but we would always
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leave not disappointed, but just like, man,
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if they just had X, it would have made our experience
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more eventful. Like, we would definitely come back. And there's not a lot of
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places we've gone back to. So from both of our cultures, we come
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from backgrounds of hospitality and
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family and friends and getting together around food and wine. And
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that was really important for us to bring here. We just wanted a place where
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people would come sit down with a glass of wine, you know, put their feet
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up on the couch with the girlfriend and be comfortable and cozy. And
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from our complimentary pour when you walk in to
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our service staff and the food and the quality of the wines
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on our list and the value of them, we wanted everybody to be able
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to come in, be comfortable, happy, and walk out of
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here feeling like that was a great experience.
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That's— you nailed it. I mean, you nailed the idea, right?
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Thank you. Because of the turmoil the industry's in with
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packaging and Tetra Paks and cans. And I saw the other day
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somebody started a pouch. Who the hell wants to drink wine from a
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pouch? How does that support this experience?
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It's not for us. And I really believe, and you've been in the industry long
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enough to know that, that really experiences drive all of this.
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And it got away from that for a while. And I think it needs to
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go back to that in order to not survive, 'cause it's never going anywhere,
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but to reignite a generation that skipped it, that missed what
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we know already. And so what a noble thing to do to,
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to say, we want you to connect. Is there any other beverage since you've sold
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so many that does that? Honestly? No.
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No. That's not urban. No, no. And truth be
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told, like, I've worked with
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Nobel Peace Prize winners
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and I know them on a first-name basis. And the gentleman
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is just a complete amazing human
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being. And just the passion that he oozes, I have
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always wanted to— there's 2 people in my life that I
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One of them is Bob Long, and he was a
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mentor of mine, honestly, a father figure to me.
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I kind of had a falling out with him, and shame on me, because like
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I said, the guy would've took a bullet for me. The second person
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is George Sandeman, and I worked with George Sandeman several times
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in San Francisco. And between the two of them,
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if I can be 5% of the men that they were, that was a passion
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of mine. My father is my greatest inspiration. Wow. Person in my
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life. He's my inspiration. He's my best friend. He does
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everything I— no questions asked. Like, he's never said no to me.
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And that was how I was raised. So
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that's pretty amazing for those 3 men.
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I will say I hope my oldest will be half the
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man that I am. And I know that he will be. But it's there.
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I've just been built on Just, you
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do everything in your power to be the best human being you can be. And
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those 3 men have just proven that to me every single day. It must be
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our Middle Eastern background that drives that kind of thing. It is.
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People don't understand what it's like to be Palestinian to begin with. But yeah, you
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know, sure, I get it all the time. Like, how far is that from
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Pakistan? Yeah, same with everything. Look, I'm really
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sorry that they're not even on the same, like, Whatever. But
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so there's not that joke where the Sicilian and the Palestinian walk into a
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wine bar. Oh, sorry. Just— no, but you should come up with
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it. But Amanda's got a great story because, you know, we have
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our Moor heads here. So, yeah, right. That's right. Do you
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know? I was trying to convince my wife to buy a couple of these things
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when we were in Palermo. In Sicily. Yeah. So the backstory behind the Moor heads,
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and it's a little bit morbid, but they're basically these
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ceramic heads that are ornately decorated with fruits and plants, and you're
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supposed to plant something inside of them. But the backstory is
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that an Arab came to Sicily and fell in love with a
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Sicilian woman, and their love was kind of
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forbidden. So the family of the woman killed them,
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beheaded them. But— I think I remember that. It is a love
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story. Yeah, it is a love story about an Arab
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man and a Sicilian woman falling in love. So
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they definitely needed to have a place here. Well, what, uh, what
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ethnicity did not overrun Sicily anyway? Totally. So there's something going
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on anyway, right? So
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when your goal was to create
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a place for people to gather, and this comes
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from the background at home, it comes from your experience
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in the industry. I mean, wine was
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part of my growing up, and I, I was wanted to dovetail off of what
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you said. There's not a day, even today, even though I don't sell
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anymore, not directly, that I don't thank my father for getting me
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into this industry. As hard as it was and how much headwinds and how much
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work it was, that the payoff of being part of
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this, this lifestyle is
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unbelievable. But was it part of your lifestyle growing up? It
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absolutely was. You know, growing up with a Sicilian
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mom, I think it was a little more challenging because my dad was in the
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Air Force, so we moved around a lot growing up. But
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when, you know, wine in the Sicilian culture, it's
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meant to be drank with food. It's not a social thing. You know, it's
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part of your everyday life. So growing up, from the time I was 10
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or 11, you know, if we were having wine with dinner, we were
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allowed to have a glass of wine too with dinner because it was part of
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the culture. It wasn't, you know, frowned upon. It wasn't
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thought of as like this negative thing in social society. It was just a part
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of everyday life. That's right. Yeah. Is that different between Americans and
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most of Europe, if not all of Europe? That
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cultural divide between how
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family sits and enjoys? I'm jealous of
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the European culture that way in that they protect their
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wines, they protect their butter, they protect their cheese. But at the same
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time, America's the new frontier to come and try to do new
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things. You don't have to grow Nerello Mascalese, you know, in
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Napa Valley. But to me, that's a fascinating part
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of life in Europe is that it is culturally part of
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what you do every day. It creates a— I
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don't know, it creates a different lifestyle. It creates a different pace,
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doesn't it? Is that in your house the same? It is.
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And I was going to say, I mean, my father's background is—
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God, you know, there's a
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gentleman in my family who's writing a book and my father is one of the
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main characters in it. Is it fiction? Is it nonfiction or fiction?
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Is this a true story? It's a real deal true story. Really?
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Wow. My dad, when he was 15, left Palestine and went to go
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work in an oil refinery in like Kuwait. And then
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he was working in Kuwait again at the age of 15,
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up until like the age of 18, where he had to— he had
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an opportunity to— and forgive me, I don't remember which was first, but he—
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I think he went to Sweden first and lived in Sweden for
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about 8 years. And then he also had another opportunity also in the same
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industry. He was a welder by trade. So oil
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refineries, oil Containers and stuff like that was kind
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of what he was doing. From Sweden, he went to France and lived in
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France for about 8 or 10 years as well. And
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then he met my mom and they got married.
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Here I am in Detroit. But to your
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point, yes, my father used to believe in
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you go home at 3 o'clock, you see the wife and kids and make sure
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that everybody's happy and healthy. You take a nice 2-hour nap, then
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you go back out into the trade or do what you need to do and
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come back for dinner. My father was
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truly a workaholic and he
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spent 99% of his day
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like providing. But the 30 minutes or an hour that we
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had before bedtime, it was quality time for all of us.
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I mean, he made sure me and my 2 siblings, my 2 younger brothers and
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my youngest sister, checked on
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us in every single which way. And it was a hug and a kiss before,
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you know, pat on the butt and off to bed. Wow. And my father is
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one of those gentlemen that he never raised a hand
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on us, not even once. It was just the look in his eyes
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that would terrify the hell out of you. And that's
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one thing that I learned very delicately with my children.
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Like, I've never raised my hand on my children. I've had to put them in
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a corner. But just the shackles. But it's— no,
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yeah, maybe. But
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a lot of who I am comes from my father, so
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I'm very grateful for it. Is that why you fell in love with him?
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Yeah, he reminded me a lot of my Sicilian grandpa, actually. Really? Yeah.
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With the cigars, too. I mean, it seems like that's a
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baseline for hospitality. You know, you probably see it every day. You
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already examined a bunch of— it's funny because I had a coffee club for
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a while when I— besides the wine club, and I did the same thing. I
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went to all these cafes up and down the coast and I would investigate and
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all this stuff. And you'd find something that you think you could improve on,
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coffee, whether the hospitality. But hospitality,
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there are a lot of people that shouldn't be in it. And I think a
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lot of it has to do with this story. It's true. I swear you can
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ask any one of our staff members. They were treated like family
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even before we took the keys to this place. We
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have a young lady who served us the night before
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we finally made the decision that we were going to buy this place. And
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of course, we walked in and I was like, there's no effing way I'm going
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to drink anything on this guy's wine list. I'm not
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going to poison myself. I don't want to torture Amanda,
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honey, it's all you. If you want to go through the pain and suffering, buy
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it for me. So I took the menu and I told the young lady, I'll
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say, I'll have this glass of wine right here. And I pointed at an
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IPA and she looked at me and she goes, okay. And then she
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dropped the beer as she dropped the sparkling wine for Amanda. And Amanda just
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gave me an elbow and she's like, what? You're supposed to be punished
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with me. And I said, I refuse to, like, I'm already picking up the
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check. So like, I don't want to,
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to suffer anymore. You know? I like the twist. Torture him with drinking.
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That's really funny. The young lady that evening, as
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she was just sweet as can be, we wrote her a
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note on the back of the receipt and we just said, Chuck and Amanda, we'll
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come back and see you in— we'll come back and revisit.
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Wow. See us again or something along those lines. And the
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day that we took ownership of the place, she walked in
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and it was her last day working with the last ownership.
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And she said that she had gotten a call the night before saying that the
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business is no longer under the old leadership and she needs
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to come in and collect her check and her belongings and stuff like that. And
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she was devastated. She was like, oh my God, I gotta find work
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again. I don't know what I'm gonna do. I'm a student. She's studying to be
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an attorney here. And she's just a lovely, lovely young
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lady. And we fell in love with her that night. We said, even if she
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has no wine knowledge whatsoever, We will find a way to
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train her into the hospitality that we love. And she
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walked in and she was completely devastated. And she tells this to every
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single person that walks in here. She goes, the second I saw you two
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standing there, she said, I had tears of joy. Wow.
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She said, I just knew that I had family, a
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place that I was going to be secure with. And we oozed that
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to every single person of our staff. And every single person walking in the door.
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We do absolutely treat everybody like family. And again, that does go back to
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both of our cultures and that sense of, you know,
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just wanting to bring everybody together and be a happy
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family. So, yeah. Based on the size of the pour you gave me the other
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night, I could see that. We do. You know, for us, it's about— We're
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very generous in everything that we do. We don't hold any punches. We
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have a dog walking group coming in tomorrow.
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And I walked outside, and this podcast will be probably
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after the event. Yes. I walked over to the young lady and I said,
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look, it's not just about hosting you, it's about hosting
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your animals as well. I said, I will have 3 watering
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containers, but beyond that, I want to do something
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for the dogs as well. And she said, okay, like, what are you
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thinking? And I said, well, I know I can't serve chicken, so let's
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just, let's just remove that from the equation. But I said, we do our
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grape leaves in-house, and it's a rice and ground beef mixture with
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a whole bunch of seasonings and a whole bunch of delicious stuff. But I said,
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what I'll do is I'll cook rice and the ground beef, and I'll mix it
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up, and I'll give the dogs like a 1-cup portion. How nice. And I
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said, I will go out of my way to overthink everything
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just for you to come back and celebrate with us. Every kid that comes in
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gets watermelon. The babies, we steal. I think I'm going to come. We steal and
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hold the babies. We steal babies left and right. And I mean, mom and
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dad will be out here having a great time and they're having a glass of
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wine and the baby might be fussy and come to Uncle Chuck and Auntie Amanda,
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you know, and we'll take the babies off their hands and we'll still
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work while the mom and the parents are having fun and the baby is
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happy as a clam. You guys call that dolma or sarma
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or? So in Palestinian, we call it waraq dawal. It means
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literally the leaves of a grape.
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Oh. Dolmas is the Greek version. The Greek version. In Armenian, it's called sarma or
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dolma. But anyway, well, that's it. I think that I'm going to come
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for the dog thing and just— Be here tomorrow. I'll crawl in and I'll get
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some— Oh, I'm not joking. Like, I'll get a cup of something.
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Yeah. And long of the story, Sarah was outside and I've
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never met her before. And I just said, look, we are We are
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going to do everything we can to go above and beyond anything you've ever
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experienced because we want you to come back. We want you to tell every single
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person that you know how special our hospitality was.
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There's no greater gift than you telling your friends and
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family how wonderful we were, because no matter how much we tell people
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that you know that we don't know, they're not going to believe us, but they'll
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believe you. It's true. You're right on. And the hospitality
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is going to drive this, and it obviously is part of your DNA. Yeah. And
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that's critical because like I said before, you run into so many places where you
401
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just don't believe the person who's serving it. You just don't believe
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that they're sincere in their earnest value to
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create an experience for you to enjoy. And that's— we have to do that.
404
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That's what this— By the way, we have to do this. I mean, it is
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part of us no matter what. Again, and that's what wine is all about. It's
406
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about making those memories and the connections. And, you know, the
407
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story about the employee, which is interesting because I know the place that was here
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before, I won't mention any names. I always thought their menu was so, it
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was so voluminous that they couldn't make any one thing right. Right. How could you
410
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possibly? I heard they had a good fish taco. Their food
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menu. I'm not joking. For a French bistro, I'm sure they knock it out.
412
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Exactly. But someone else told me that they also do sushi and I was like,
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Yes, I just— Wow, really? That's interesting. That's so old school. You
414
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get a menu like that. Their wine list was interesting. And they
415
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weren't a wine bar, so, but they did have a pretty big wine
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list. And Chuck makes fun of me because I do like to torture
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him with drinking shitty wines. But again, that's part of,
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you know, my viewpoint on learning. And it
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doesn't matter how many years you've been in the industry. I'm sure you still learn
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things every day, right? And for me, it's about try everything.
421
00:26:18,430 --> 00:26:21,930
It doesn't matter if you know it's going to be shitty. It doesn't matter if
422
00:26:21,930 --> 00:26:25,470
you think it's going to be fantastic. Just try everything.
423
00:26:25,740 --> 00:26:29,390
Because at the end of the day, trying them is learning. You know, you're never
424
00:26:29,390 --> 00:26:32,870
going to know what that 100-point
425
00:26:32,870 --> 00:26:36,210
wine should taste like if you haven't drank the really shitty
426
00:26:36,210 --> 00:26:39,920
stuff. My dad used to say, you're tasting it. I don't care what you smell,
427
00:26:40,010 --> 00:26:42,850
you're going to taste it. You'll never know the flaws if you don't taste it.
428
00:26:42,850 --> 00:26:46,600
Exactly. And you mentioned something when we sat down that You recently tasted
429
00:26:46,600 --> 00:26:50,080
60 wines in a day. And that, my Tuesdays were 9 to 2 every Tuesday
430
00:26:50,080 --> 00:26:53,920
for 35 years. I tasted probably 60 to 75 wines, and that was my
431
00:26:53,920 --> 00:26:57,520
job. I considered it the job. Yeah. Because, and it wasn't a
432
00:26:57,520 --> 00:27:01,359
fun job necessarily, 'cause at 2 o'clock you're pretty tired, right? I mean, you taste
433
00:27:01,359 --> 00:27:04,000
60 wines in a day, you're pretty tired. Yeah. Or you go to the Southern
434
00:27:04,000 --> 00:27:06,900
tasting and you walk through all those tables and taste as much as you can.
435
00:27:06,900 --> 00:27:10,720
It's tiring work despite the fact that people say, oh, what a glamorous job.
436
00:27:11,502 --> 00:27:15,349
In order to provide the service and the level of quality you want to
437
00:27:15,349 --> 00:27:19,147
provide, it takes a lot of work. Were there other headwinds to this
438
00:27:20,077 --> 00:27:23,779
that you didn't expect? You did an amazing job
439
00:27:24,324 --> 00:27:27,658
on the speed side, but were there things that you went, oh, the health
440
00:27:27,690 --> 00:27:31,504
department, oh my God, all those things? Everything that could go wrong
441
00:27:31,761 --> 00:27:35,591
went wrong. Murphy's Law loves us. I'm just going to
442
00:27:35,607 --> 00:27:39,037
be honest. Is that Sicilian Murphy or is he Palestinian?
443
00:27:39,854 --> 00:27:41,673
He was It's not from our family. He had
444
00:27:42,351 --> 00:27:46,191
definitely some horns on his head. I mean, he
445
00:27:46,239 --> 00:27:49,950
was evil as fuck. He wouldn't give us a break to
446
00:27:49,950 --> 00:27:53,665
save our lives. We went through every challenge under the sun by
447
00:27:53,665 --> 00:27:57,316
trying to do what we thought was necessary.
448
00:27:57,997 --> 00:28:01,497
And again, Amanda had a great vision on what she thought
449
00:28:02,207 --> 00:28:06,030
the budgets should be, some of the headwinds we were going to run
450
00:28:06,079 --> 00:28:09,685
into, some of the challenges that we were going to have, And
451
00:28:09,942 --> 00:28:13,379
everything that could have went wrong went wrong. And I truly mean
452
00:28:13,636 --> 00:28:17,234
everything. Wow. And we are— we were still battling
453
00:28:18,085 --> 00:28:21,811
stuff as of this morning. I literally had 2 different plumbers coming in, one
454
00:28:21,988 --> 00:28:25,650
for the gas company and one for the actual plumbing company. And that was at
455
00:28:25,650 --> 00:28:28,894
6 AM. And we didn't get home until 11:30 last night. Oh, we didn't leave
456
00:28:28,894 --> 00:28:32,492
here until 11:30 last night. Where are the kids? Luckily,
457
00:28:32,829 --> 00:28:36,539
luckily I have one at college, so he's on his way home. And my daughter
458
00:28:36,539 --> 00:28:39,880
is— we split custody, me and my ex-wife. So she's in Northern
459
00:28:39,896 --> 00:28:43,671
California. Amanda, her 3 boys are with their
460
00:28:43,687 --> 00:28:47,140
dad this week. Yeah. So it's, I mean, there's a
461
00:28:47,301 --> 00:28:50,883
balance to that as well. But I, in true honesty,
462
00:28:51,638 --> 00:28:54,689
we have not had a normal day in probably 2 months.
463
00:28:55,396 --> 00:28:58,448
And I don't know who asked me this morning, but I just said, no, we
464
00:28:58,448 --> 00:29:02,255
won't get a vacation until like 2030. Yeah. If we're lucky, you
465
00:29:02,255 --> 00:29:06,028
know, and And we just want a date night. I mean, we just want to
466
00:29:06,076 --> 00:29:09,913
go out just one time uninterrupted. Honey, tell them
467
00:29:09,929 --> 00:29:12,787
about— Not Baja Sharkies, I suppose. No, we
468
00:29:13,173 --> 00:29:16,994
ran an errand last week for paper
469
00:29:16,994 --> 00:29:20,703
for the menus, and we pulled over just to grab a burger and a
470
00:29:20,703 --> 00:29:24,363
beer. Oh God. Yeah. Go ahead, honey, because I, I talk way too
471
00:29:24,396 --> 00:29:28,056
much. But— Oh no, I couldn't even get through a quarter of the beer, and
472
00:29:28,088 --> 00:29:31,683
we must have had like 10 calls and texts. So we're like— Like the place
473
00:29:31,683 --> 00:29:35,341
was burning down. Yeah. Would you trade that? No. Would you
474
00:29:35,389 --> 00:29:39,079
trade that to go back to— No, there's no way in hell. This is our
475
00:29:39,079 --> 00:29:42,689
baby. And I really mean this. Between me and Amanda, we poured our heart and
476
00:29:42,689 --> 00:29:46,090
soul into this place. I mean, every penny that we
477
00:29:46,523 --> 00:29:49,555
have ever saved is into this place.
478
00:29:50,309 --> 00:29:53,791
You can tell. That's what it takes, though. Yeah. And
479
00:29:54,063 --> 00:29:57,815
I mean, Again, failure is not an option at
480
00:29:57,847 --> 00:30:01,117
this point. There's too many people that are counting on both of us, including each
481
00:30:01,117 --> 00:30:04,338
other. I mean, not unlike
482
00:30:04,899 --> 00:30:08,746
the allure of the wine trade. And I got stories I
483
00:30:09,371 --> 00:30:13,154
want— these stories are about your story, not mine. But the
484
00:30:13,154 --> 00:30:16,552
allure of the wine trade is so strong. And you already have that passion.
485
00:30:17,225 --> 00:30:20,896
Entrepreneurship has that same allure, right? It just has
486
00:30:20,992 --> 00:30:23,950
this feeling that you are in control. You may not be in control of all
487
00:30:23,982 --> 00:30:27,812
the individual headwinds that you encounter, but you are in control
488
00:30:27,941 --> 00:30:31,513
of the destiny. And you're not when you're with corporate America.
489
00:30:31,562 --> 00:30:35,200
So I was balancing 2 different things. Sorry, honey, I wasn't sure if I cut
490
00:30:35,200 --> 00:30:38,537
you off, but my family's been independent
491
00:30:39,970 --> 00:30:43,255
operators for at least
492
00:30:43,448 --> 00:30:46,636
45 or 50 years. My dad's had many restaurants, many operations.
493
00:30:48,862 --> 00:30:52,411
Both of my younger siblings have their own establishments too.
494
00:30:53,904 --> 00:30:57,484
Like, it's always been a passion of ours to just do something
495
00:30:57,757 --> 00:31:01,370
on our own. And being in corporate America, I was
496
00:31:01,386 --> 00:31:05,143
just too, you know, zoned into what I needed to do from
497
00:31:05,384 --> 00:31:08,772
8 to 10 o'clock. And I was lucky to have
498
00:31:08,772 --> 00:31:11,983
weekends off and I had, you know, my healthcare was paid for and, you know,
499
00:31:12,047 --> 00:31:15,307
put my kids through private schools and all that was great. But There came a
500
00:31:15,355 --> 00:31:18,887
time when you're like, I can't give this company 200%
501
00:31:18,967 --> 00:31:22,789
anymore. They don't fucking deserve it. And that's truly what it came
502
00:31:22,901 --> 00:31:26,241
down to. That's right. If I give them
503
00:31:26,273 --> 00:31:30,111
200%, what is my family getting? And I don't want
504
00:31:30,111 --> 00:31:33,916
to go home spent. I could barely keep my head above water.
505
00:31:34,944 --> 00:31:38,717
Poor Amanda. We would leave here at 11, 12, 1
506
00:31:38,717 --> 00:31:42,095
o'clock in the morning. And between the driveway
507
00:31:42,481 --> 00:31:45,927
and the first light on the corner is less than a
508
00:31:46,281 --> 00:31:50,052
10th of a mile. And she'd put her head on my shoulder and
509
00:31:50,295 --> 00:31:54,115
she would— Wow. And I'm like, I know, I
510
00:31:54,115 --> 00:31:57,614
know you're fucking tired. I still got to
511
00:31:57,614 --> 00:32:01,338
drive home, you know? And it's still— You're exhausted too. But
512
00:32:01,338 --> 00:32:05,048
no matter what, neither one of us will ever let
513
00:32:05,048 --> 00:32:07,824
each other down. That's the one thing between the two of us.
514
00:32:09,099 --> 00:32:12,621
There's a partnership and a level of love that neither one of us had before.
515
00:32:13,315 --> 00:32:17,128
And that's the reason why there's no way either one of us are going
516
00:32:17,128 --> 00:32:20,685
to let each other fail. The other thing I truly want to mention,
517
00:32:21,038 --> 00:32:24,814
I know I need to stop talking, but I told Amanda when I first met
518
00:32:24,814 --> 00:32:28,451
her that she will never, ever, ever have to go through life on
519
00:32:28,451 --> 00:32:32,050
her own ever again. She now has a partner in crime in
520
00:32:32,082 --> 00:32:35,859
everything that she does. So she never— she'll never need to suffer in anything, whether
521
00:32:35,859 --> 00:32:39,283
it's even laundry or dishes or financial. Yeah. Or the
522
00:32:39,283 --> 00:32:43,067
boys, or whatever the case may be. Our general manager came to work for
523
00:32:43,116 --> 00:32:46,788
us, and it's a huge overtaking. Like he's a young man;
524
00:32:46,804 --> 00:32:50,477
he's never done what we're asking him to do. And I said, "Dude,
525
00:32:50,733 --> 00:32:54,566
you are blessed that you have us because you will
526
00:32:54,678 --> 00:32:58,495
never have to work a day on your life on your own.
527
00:32:58,752 --> 00:33:02,585
You have us as leaders and people who are hands-on in everything
528
00:33:02,617 --> 00:33:06,308
we do." The young Our staff, every
529
00:33:06,308 --> 00:33:10,131
single one of them has the same exact treatment in everything they do. I'm
530
00:33:10,243 --> 00:33:13,922
mopping floors, I'm doing dishes. Amanda's doing 100
531
00:33:13,922 --> 00:33:17,263
other things in here all at the same time. She's doing all the cooking and
532
00:33:17,312 --> 00:33:20,733
basically all the cleaning. And we have people that we are paying,
533
00:33:21,633 --> 00:33:24,990
they're on the payroll. But if we can't do it, then—
534
00:33:25,906 --> 00:33:28,894
sorry, if it's good enough for us, it's definitely good enough for you. But you'll
535
00:33:28,894 --> 00:33:32,717
never be on your own. And that's something we appreciate. That's a huge thing. Every
536
00:33:32,717 --> 00:33:36,554
single day. I mean, you talk about the woman that you displaced originally when,
537
00:33:36,747 --> 00:33:40,279
when the restaurant left, and I don't think people realize the
538
00:33:40,279 --> 00:33:43,378
impact they have on someone like that whose life is
539
00:33:43,956 --> 00:33:47,553
always teetering on, who knows, financial, social, political
540
00:33:47,730 --> 00:33:51,278
ruin. And that one little thing like losing your job for even a
541
00:33:51,358 --> 00:33:55,003
couple of weeks. Yeah. I mean, when Starbucks closed here on 14th,
542
00:33:56,079 --> 00:33:59,804
we heard an earful of, of from the people working there, like,
543
00:33:59,949 --> 00:34:02,358
what am I going to do? Where am I going to go? I don't have
544
00:34:02,358 --> 00:34:06,067
that much time to dilly-dally around. So that's
545
00:34:06,067 --> 00:34:09,889
really an amazing feeling for an employee. In all fairness, we interviewed
546
00:34:09,970 --> 00:34:13,342
everybody that was on the old regime staff.
547
00:34:14,482 --> 00:34:18,031
Well, excuse me. We did it for the sake of like, would you fit
548
00:34:18,031 --> 00:34:21,371
in what we're trying to do? Do you understand where we're coming from? Do you
549
00:34:21,371 --> 00:34:25,145
understand our passion? And can you at least meet us halfway? Yeah.
550
00:34:25,546 --> 00:34:29,265
And a few of them did. We kept a couple of them. Generationally, we have
551
00:34:29,313 --> 00:34:32,343
issues. I mean, there's that kind of thought process isn't very
552
00:34:32,680 --> 00:34:36,399
prevalent with some of these generations behind us, particularly even on the wine drinking
553
00:34:36,399 --> 00:34:39,541
side. For me, it was really— I think that was my number one
554
00:34:39,589 --> 00:34:43,260
priority with the front of the house and, you know, opening this is
555
00:34:43,917 --> 00:34:47,572
if you don't have good staff that are going to create and
556
00:34:47,604 --> 00:34:51,227
carry out the experience that you want your guests to have, then you're going to
557
00:34:51,275 --> 00:34:53,946
fail. I mean, how many times have you gone to a place where it's like
558
00:34:53,946 --> 00:34:57,794
the food is great, but the service was shitty? You know, like the experience
559
00:34:57,794 --> 00:35:01,336
was crappy because, yeah, you know, it kind of ruins the whole
560
00:35:01,336 --> 00:35:04,588
experience for you. And again, wine's about connection. So
561
00:35:05,216 --> 00:35:08,984
we worked really hard to build a team
562
00:35:09,322 --> 00:35:12,868
that we knew could connect with our customers. And they're
563
00:35:12,868 --> 00:35:16,708
not all, you know, experts at wine.
564
00:35:17,288 --> 00:35:20,128
Most of them just have a passion for it. That's lovely. Yeah, most of them
565
00:35:20,128 --> 00:35:23,881
just have a passion for it. And we've taken a lot of time to
566
00:35:23,897 --> 00:35:27,559
train them, and we've brought in suppliers to train them as much as possible.
567
00:35:27,768 --> 00:35:31,141
And I think it's great to hear which wines that they've really, like,
568
00:35:31,446 --> 00:35:35,204
grown to love and why, you know, whether it's the story
569
00:35:35,300 --> 00:35:38,657
behind. Yeah, on why they chose that. You know, when the— with the Wine of
570
00:35:38,673 --> 00:35:41,628
the Month Club, since we didn't get a chance to see the person's face,
571
00:35:42,945 --> 00:35:46,447
I, I— every month I tasted everything we were selling that month, the selection.
572
00:35:46,945 --> 00:35:50,784
And I can't tell you how many customers on the phone not seeing
573
00:35:50,816 --> 00:35:54,383
anybody's faces or expression, would say, what did you like? To
574
00:35:55,314 --> 00:35:58,801
a person that's not educated in wine, but they tasted the wines and they can
575
00:35:58,801 --> 00:36:01,848
say, I tasted this and I really like this. Or if you like this style,
576
00:36:01,865 --> 00:36:05,464
you like that style. I think I told you when we were here
577
00:36:05,514 --> 00:36:09,197
last, this— the irony between the 2
578
00:36:09,197 --> 00:36:12,571
experiences I had almost back to back. One was in
579
00:36:12,587 --> 00:36:16,427
Palermo. Did I tell you that story? No. Okay, so we were in
580
00:36:16,427 --> 00:36:19,537
Palermo at the seaside restaurant, the new little village they've done over there. It's really
581
00:36:19,729 --> 00:36:23,224
nice, really fun. And the restaurant was a fish restaurant, obviously.
582
00:36:23,961 --> 00:36:27,551
And I think the guy was Serbian, the song. And I ordered a Guido
583
00:36:27,728 --> 00:36:30,389
del Passo, you know, the Antonori. You told me this story. I told you this
584
00:36:30,389 --> 00:36:34,204
story. And this guy, I was enamored to watch
585
00:36:34,300 --> 00:36:37,906
him take such passion to open the bottle and decant it for us.
586
00:36:38,788 --> 00:36:41,625
You know, I just thought, wow, this guy really loves what he's doing. And then
587
00:36:41,850 --> 00:36:45,542
we were in Beverly Hills at a fancy tasting. And oh my goodness, they
588
00:36:45,542 --> 00:36:49,107
had some just bored the stiff out of me. Just, and I thought,
589
00:36:49,396 --> 00:36:52,977
this is the difference. Yeah. Because it's not about the juice is
590
00:36:53,090 --> 00:36:55,242
important. You've got to have good juice. We're going to talk about that right now.
591
00:36:56,366 --> 00:36:59,257
But then you got to make it feel good. You got to make people feel
592
00:36:59,257 --> 00:37:02,918
like they're really getting something special. Yeah. You got to make them feel
593
00:37:03,047 --> 00:37:06,660
the backstory to it and like they're there and they're in a different place.
594
00:37:06,741 --> 00:37:09,680
And, you know, they're— everything about wine is
595
00:37:11,490 --> 00:37:14,780
So when you get a sommelier in here, when you get somebody in here, you
596
00:37:14,780 --> 00:37:18,500
guys taste 60 wines a day, and somebody comes in, and
597
00:37:18,500 --> 00:37:21,180
there's a whole bunch of stuff on LinkedIn about how to approach it. And I'm
598
00:37:21,180 --> 00:37:24,180
an old sales guy. I spent my career at Xerox in the beginning. So I
599
00:37:24,180 --> 00:37:26,950
learned all those techniques and all that type of sales business.
600
00:37:28,000 --> 00:37:31,600
But I had a certain type of salesperson that would come into the wine
601
00:37:31,600 --> 00:37:35,160
shop at Wine of the Month Club and say, and I would immediately
602
00:37:35,160 --> 00:37:38,800
know, like, Where this person's coming from, what their goals are. That happened
603
00:37:38,832 --> 00:37:42,348
yesterday. These make me cringe. I want to strangle them. I swear to God, that
604
00:37:42,348 --> 00:37:46,154
happened yesterday. Really? So tell me about it. You don't have to
605
00:37:46,154 --> 00:37:49,975
name any names, but what was it? What was working? So
606
00:37:50,472 --> 00:37:53,973
again, we poured our heart and soul into this business, right?
607
00:37:54,470 --> 00:37:58,163
And everything that we do is 100% Chuck and
608
00:37:58,163 --> 00:38:01,695
Amanda and everything that we ooze out of us.
609
00:38:02,440 --> 00:38:05,203
But this gentleman went out of his way yesterday,
610
00:38:05,267 --> 00:38:09,080
probably half a dozen to a dozen times, to tell us
611
00:38:09,144 --> 00:38:12,900
what we needed. And every time he opened up his mouth and he
612
00:38:12,900 --> 00:38:16,332
says, I'll tell you what you need, and I literally want to
613
00:38:16,428 --> 00:38:20,183
climb over the bar and choke him out. And Amanda says,
614
00:38:21,025 --> 00:38:24,766
honey, if it was a female and she was to do that, you wouldn't be
615
00:38:24,766 --> 00:38:28,038
that way. And I said, I'll take someone's recommendation.
616
00:38:29,003 --> 00:38:32,793
But after the 5th or 6th time you're telling me what we need,
617
00:38:32,937 --> 00:38:36,582
well, do you think we fucking built this place without you? Yes. Do you
618
00:38:36,614 --> 00:38:39,328
have any idea how hard it was for us to get to this point? And
619
00:38:39,360 --> 00:38:42,684
you're going to tell us that we're missing a single region,
620
00:38:42,957 --> 00:38:46,666
whatever the hell it is, on our wine list? If
621
00:38:46,730 --> 00:38:50,214
it doesn't marry with every single dish that's on our
622
00:38:50,214 --> 00:38:53,891
menu, we won't even consider it. But you're going to come off the street,
623
00:38:54,533 --> 00:38:58,140
and tell us that we need a Spanish red and a sake in a
624
00:38:58,140 --> 00:39:01,747
Mediterranean place. And I wanted to just climb over the counter and kill them.
625
00:39:02,404 --> 00:39:06,107
So— I think it's like what we talked about earlier. There's just this perception,
626
00:39:06,236 --> 00:39:09,843
because it happens so often, of people trying to
627
00:39:10,324 --> 00:39:13,979
get into the wine industry, whether making their own brand labels or opening a wine
628
00:39:14,011 --> 00:39:17,586
bar. And they usually don't know that much about
629
00:39:17,698 --> 00:39:21,129
wine. So I think there's a perception when people come in that they don't
630
00:39:21,145 --> 00:39:24,079
understand that we have the background in many different ways.
631
00:39:25,235 --> 00:39:29,023
Well, but with good salesmanship, and everybody that called
632
00:39:29,023 --> 00:39:32,620
on me because they're regulars every Tuesday knew how I bought,
633
00:39:33,005 --> 00:39:35,510
and they knew I wasn't going to throw any punches. And you don't seem like
634
00:39:35,510 --> 00:39:38,126
the type to throw any punches. Maybe you'll squeeze a buck or two out of
635
00:39:38,142 --> 00:39:41,867
the whole, you know, case one price or whatever, but you have an
636
00:39:41,931 --> 00:39:45,399
earnest value built into this place that you
637
00:39:45,528 --> 00:39:49,220
want to make sure is expressed with what's on the shelf. Why
638
00:39:49,220 --> 00:39:52,623
aren't we asking questions about that philosophy of you
639
00:39:53,024 --> 00:39:56,700
so that we can align our focus. In all fairness, there
640
00:39:56,700 --> 00:40:00,263
were plenty of wines that we will probably buy from the
641
00:40:00,311 --> 00:40:04,083
gentleman, but just every time he opened up his mouth and continued
642
00:40:04,083 --> 00:40:07,854
to tell us what we needed, like, do you have any idea what we
643
00:40:07,854 --> 00:40:11,112
just went through in the last 35 days? It has. It has.
644
00:40:11,369 --> 00:40:15,044
And you think we're missing one red by the
645
00:40:15,060 --> 00:40:18,607
glass in your portfolio? It just blew my mind. That's going to change the
646
00:40:18,607 --> 00:40:22,215
projection of the whole thing. Shit for brains. Like, I'm not joking. We
647
00:40:22,215 --> 00:40:25,740
just worked 22 hours a day for the last month.
648
00:40:26,541 --> 00:40:30,370
If we're missing something, it— I mean, it could have been on backorder. It could
649
00:40:30,370 --> 00:40:33,478
have just fell through the cracks. It could have been something else. But just his
650
00:40:33,574 --> 00:40:37,324
approach to how it was necessary for us to listen
651
00:40:37,356 --> 00:40:40,608
to him, I tuned him out from hello. And
652
00:40:40,800 --> 00:40:44,261
I'm sorry. I just— it's just the god-honest truth. Like,
653
00:40:44,566 --> 00:40:48,155
if you're not going to meet me halfway and understand our passion and what we're
654
00:40:48,155 --> 00:40:51,845
trying to do, then we're just not for you. You know, to your point, a
655
00:40:51,845 --> 00:40:55,215
good salesperson learns, you know, it comes in like, what's your
656
00:40:55,215 --> 00:40:58,473
concept? You know, what type of wines are you bringing in? What's your price
657
00:40:58,762 --> 00:41:02,260
range? Before they ever showcase any wines.
658
00:41:02,758 --> 00:41:06,096
There was 2 Southern reps right when I sold the— right when I was selling
659
00:41:06,096 --> 00:41:09,723
the company, 2 new Southern reps came in and they were young
660
00:41:09,755 --> 00:41:12,965
guys. And we were in the tasting room and they're like,
661
00:41:13,944 --> 00:41:17,703
they had sort of the same attitude, right? And so I thought, and they
662
00:41:17,703 --> 00:41:21,481
go, you know, we're both WSET 1. I'm like,
663
00:41:22,349 --> 00:41:25,093
you know what, that's— I think I've heard enough. So I made them come into
664
00:41:25,141 --> 00:41:28,516
my conference room and sit them down and say, so what?
665
00:41:29,275 --> 00:41:32,391
I don't care. I go, you have to have WSET 1 just to get a
666
00:41:32,391 --> 00:41:36,225
job. So tell me why you are— what you're going to
667
00:41:36,225 --> 00:41:39,043
do for me is going to help me. And they just stood there like,
668
00:41:39,885 --> 00:41:43,046
it's like their second sales call in their career. In the chat.
669
00:41:43,724 --> 00:41:47,469
So, so what do you do when you— when they come in besides
670
00:41:48,163 --> 00:41:51,875
trying to interpret their technique? What do you look for? What are you
671
00:41:51,924 --> 00:41:55,134
looking for in a wine? I'm just looking— oh yeah, I leave all the wine
672
00:41:55,231 --> 00:41:59,039
stuff for Amanda. I know exactly what I like from the second I
673
00:41:59,039 --> 00:42:02,680
taste it. I put on a straight poker face. I let her take the
674
00:42:02,680 --> 00:42:06,366
notes. I let her figure out what she wants, and then we'll come back and
675
00:42:06,366 --> 00:42:10,013
we'll regroup. But in all fairness, I
676
00:42:10,190 --> 00:42:13,447
want to treat this— cheers. Cheers. I want to treat this as
677
00:42:13,640 --> 00:42:17,331
Amanda's baby more than mine. This is a
678
00:42:17,331 --> 00:42:20,605
dream of mine. And from the very beginning, I told Amanda,
679
00:42:21,407 --> 00:42:25,194
as a good partner and someone who loves her with all my heart,
680
00:42:25,291 --> 00:42:28,837
my job every single day is to elevate her. If I
681
00:42:28,885 --> 00:42:32,544
can't take time out of my own day and elevate my wife, my partner in
682
00:42:32,641 --> 00:42:35,193
crime, and everything that we do, Are you
683
00:42:35,306 --> 00:42:38,793
taking notes on this? This is
684
00:42:38,793 --> 00:42:42,247
true. He tells our GM that every day. Are you taking notes? I,
685
00:42:42,922 --> 00:42:46,553
I'm not joking. So I'm no good to Amanda if I can't
686
00:42:46,634 --> 00:42:50,249
elevate her. And we both had relationships that probably fell a little
687
00:42:50,249 --> 00:42:53,768
bit short. But if I can't give her the level of comfort and support that
688
00:42:53,768 --> 00:42:57,608
she needs to be the amazing person that she is, that I know she is,
689
00:42:58,347 --> 00:43:01,558
then what am I doing? I'm doing everything wrong. And there's going to be a
690
00:43:01,558 --> 00:43:04,844
day where she's going to need me and I'm going to need her. And the
691
00:43:04,844 --> 00:43:08,563
fact that we hold no punches to each other, we tell everybody every single
692
00:43:08,563 --> 00:43:12,074
secret that we, we go through every single day. But
693
00:43:13,260 --> 00:43:16,931
that's my— so when it goes back to the wine, I trust her in everything
694
00:43:16,947 --> 00:43:20,730
that we do. What do you look for? I'm not sure
695
00:43:20,730 --> 00:43:23,839
if I can let my wife listen to this, but she'll listen to it anyway.
696
00:43:24,737 --> 00:43:28,350
We have very— we worked together for 35 years. She might. Your wife is
697
00:43:28,350 --> 00:43:31,330
a lovely young woman. We had a window between us. She would close it when
698
00:43:31,330 --> 00:43:34,190
she didn't want to hear what I was talking about, but that's different. But what
699
00:43:34,190 --> 00:43:37,970
do you— I mean, you have an incredibly interesting list here. I remember the first
700
00:43:37,970 --> 00:43:40,970
thing I looked at, I said, wow, this has been thought through. You know, it's
701
00:43:40,970 --> 00:43:44,330
not just Southern coming in and printing the menu for you kind of thing. No,
702
00:43:44,330 --> 00:43:48,110
we didn't ask anybody for one fucking penny. So what are you looking for
703
00:43:48,110 --> 00:43:51,670
to round this list out? For us, we're looking
704
00:43:51,670 --> 00:43:55,472
for, I think, balanced and approachable wines. And, you know,
705
00:43:56,514 --> 00:44:00,058
I think— In all fairness, it
706
00:44:00,138 --> 00:44:03,939
has to marry to our menu. That's the one thing
707
00:44:04,051 --> 00:44:07,547
that I tell our staff, every single server. If you can't draw
708
00:44:07,676 --> 00:44:11,332
something from the right and something from the left, it doesn't matter
709
00:44:11,364 --> 00:44:15,053
where they meet, somewhere the lines got to cross. Like, they get— you got to
710
00:44:15,053 --> 00:44:17,699
connect them in everything that we do, whether it's bubbles for
711
00:44:18,484 --> 00:44:22,012
oysters or whatever the case may be. Like, we've thought of
712
00:44:22,012 --> 00:44:25,688
everything, and I don't think our Our list sucks. So someone coming
713
00:44:25,801 --> 00:44:29,399
in and telling us what we need, again, is just a complete turn-off. So let
714
00:44:29,399 --> 00:44:33,173
me ask you this question, because this is— food pairing is an interesting subject in
715
00:44:33,173 --> 00:44:36,482
our industry, and some people don't believe it. I'm a little skeptical on it
716
00:44:36,482 --> 00:44:40,192
necessarily, just because of, you know, what I like and what you like are 2
717
00:44:40,192 --> 00:44:43,774
different things. But I think it's a great premise to
718
00:44:43,774 --> 00:44:47,516
start with, to say, okay, in typical, if we're going to have oysters de la
719
00:44:47,580 --> 00:44:50,583
Saône or some kind of very fresh salt And there's a quote from
720
00:44:51,820 --> 00:44:55,272
Ernest Hemingway in A Moveable Feast, this story about
721
00:44:55,272 --> 00:44:58,820
Paris, which he tells us in his way how
722
00:44:58,965 --> 00:45:02,658
he drank the white crisp wine and ate the oysters. And I
723
00:45:02,658 --> 00:45:06,158
began to make plans. Like, it just changed his
724
00:45:06,254 --> 00:45:09,594
perspective on things. I read it all the time. It's a really cool comment. I'll
725
00:45:09,594 --> 00:45:13,335
send it to you. But do you look at it that way? Like, we're gonna—
726
00:45:13,415 --> 00:45:17,203
do customers walk in and say, Just,
727
00:45:17,267 --> 00:45:21,037
do we know yet if the customers are going to ask us, we trust
728
00:45:21,037 --> 00:45:24,791
your judgment, we like oysters or something? Yeah, we look at it that way.
729
00:45:24,887 --> 00:45:28,144
We're not, you know, when we're tasting the wines, it's not about like, oh, this
730
00:45:28,240 --> 00:45:32,090
will go with this dish. For us, it's just in general,
731
00:45:32,107 --> 00:45:35,010
you know, like what we enjoy drinking, we know are going to go with the
732
00:45:35,074 --> 00:45:38,764
foods on the menu. And I think,
733
00:45:38,844 --> 00:45:42,310
you know, everybody's palate's different. We have 1 or 2 wines on our
734
00:45:42,310 --> 00:45:45,069
menu that are definitely crowd pleasers that,
735
00:45:46,127 --> 00:45:49,733
Our staff loves it. You're going to be like Stella, right? Like, you know, they
736
00:45:49,733 --> 00:45:52,825
run out every other week. I'm joking.
737
00:45:53,659 --> 00:45:57,473
You know, you have to meet people halfway, but we
738
00:45:57,521 --> 00:46:01,207
definitely have trained our staff that, you know, there are
739
00:46:01,207 --> 00:46:04,988
ways to educate staff or educate the customers in a
740
00:46:05,053 --> 00:46:08,786
gentle way if they are looking at that buttery shard or, you know,
741
00:46:08,899 --> 00:46:12,693
where can we like kind of change their perspective a little
742
00:46:12,693 --> 00:46:15,849
bit to find something on our list that will
743
00:46:15,849 --> 00:46:19,633
still be what they're looking for, but maybe be more
744
00:46:19,633 --> 00:46:23,228
our style of wine that we're drinking. And I think your
745
00:46:23,325 --> 00:46:27,072
palate just changes all the time. I've seen our staff's palate
746
00:46:27,072 --> 00:46:30,908
change over the last couple of weeks. I remember— It's
747
00:46:30,908 --> 00:46:34,748
fun though, isn't it? I know. I remember being on a
748
00:46:34,748 --> 00:46:38,185
business trip with my boss, Joey Tunsley, and I
749
00:46:38,394 --> 00:46:41,529
bought a bottle that I had loved in my
750
00:46:42,701 --> 00:46:46,298
20s. And I was like, this is a great wine. And it
751
00:46:46,298 --> 00:46:49,894
wasn't a bad vineyard, still isn't a bad winery.
752
00:46:51,050 --> 00:46:54,615
And I opened the bottle and I was like, wow, this wine
753
00:46:55,128 --> 00:46:58,340
is not what I remember it to be. That's interesting. Yeah. And he's like, well,
754
00:46:58,420 --> 00:47:01,535
I don't think that the wine has changed. He's like, I think your palate has
755
00:47:01,647 --> 00:47:04,906
changed because the last 3 or 4 years
756
00:47:05,500 --> 00:47:08,872
you've been drinking my style of wines. And we spend a lot of time
757
00:47:08,952 --> 00:47:12,500
traveling together and having dinners together. So my
758
00:47:12,549 --> 00:47:16,232
style of wine changed to what he preferred. It wasn't a
759
00:47:16,362 --> 00:47:20,147
bad thing. The style
760
00:47:20,196 --> 00:47:23,790
that I think we gravitate to is more
761
00:47:23,983 --> 00:47:27,628
like that clean, not oaky, just really letting the
762
00:47:28,276 --> 00:47:31,321
vineyards tell the story and
763
00:47:31,354 --> 00:47:35,047
not over-influencing the wines and just
764
00:47:35,793 --> 00:47:39,108
really wanting to let the varietals themselves show through. You believe— this has
765
00:47:39,206 --> 00:47:41,436
lots of controversy. We're almost out of time here.
766
00:47:44,111 --> 00:47:47,718
What goes together, what grows together goes together. Do you believe in that?
767
00:47:47,896 --> 00:47:51,600
Yeah, absolutely. I mean, there's something, in my opinion, I agree with
768
00:47:51,633 --> 00:47:53,863
that. You get a lot of headwinds on that comment, but
769
00:47:55,284 --> 00:47:58,998
going to Sicily, for instance, and having a Nerello Mascalese or
770
00:47:58,998 --> 00:48:01,856
a Cataratto or something like that, and you just kind of go, wow.
771
00:48:03,434 --> 00:48:07,058
Some of my favorite wines that are not necessarily well known, but
772
00:48:07,058 --> 00:48:10,504
because they're so influenced by the Mediterranean and the salt air, it
773
00:48:10,520 --> 00:48:14,008
just You just get it and it has to work.
774
00:48:14,817 --> 00:48:18,603
There has to be this human connection between
775
00:48:19,185 --> 00:48:22,923
the wine and the soil and the food. I believe that.
776
00:48:23,085 --> 00:48:26,095
I got to jump in too. And I know I've— Please do. Way too much.
777
00:48:27,879 --> 00:48:31,728
I am a firm believer every single day your palate not just changes,
778
00:48:31,922 --> 00:48:35,690
but it adapts to things that you like and
779
00:48:35,690 --> 00:48:39,476
you start to train yourself on things that work for your
780
00:48:39,610 --> 00:48:40,932
palate and what you enjoy.
781
00:48:43,410 --> 00:48:46,450
What kills us is how many things are
782
00:48:46,981 --> 00:48:50,681
commercial. And what is commercial, everybody
783
00:48:50,681 --> 00:48:54,248
thinks is supposed to be good. And our goal, every
784
00:48:54,248 --> 00:48:58,012
single person coming in here, is for us to show you something that isn't
785
00:48:58,012 --> 00:49:01,816
commercial and to train your palate to actually what
786
00:49:01,981 --> 00:49:05,643
is drinkable and enjoyable. And that's our goal
787
00:49:05,917 --> 00:49:09,492
every single step of the way. We had a couple of gentlemen from New York
788
00:49:09,492 --> 00:49:13,292
stop in literally first day, and they parked outside
789
00:49:13,582 --> 00:49:15,647
and they ordered a bottle of
790
00:49:16,825 --> 00:49:20,487
Nebbiolo. Really? And they were like, wow, it's $80.
791
00:49:20,600 --> 00:49:24,233
Domestic Nebbiolo? For a bottle. $80 for a bottle. Yeah, they were like,
792
00:49:24,314 --> 00:49:28,083
$80 for a bottle of Nebbiolo? Like that? No. But it wasn't Piemontese.
793
00:49:28,181 --> 00:49:32,010
It was a domestic Nebbiolo. No, it's not. It's not domestic. I
794
00:49:32,010 --> 00:49:35,168
think it's right down there, honey. But the long and the short is he says,
795
00:49:35,265 --> 00:49:39,000
you know, have you ever thought about like reducing your price from like $14 a
796
00:49:39,048 --> 00:49:41,853
glass to like $12? And I said, no.
797
00:49:42,975 --> 00:49:46,197
I said, what do you think you're gonna get for $12? Yeah. Like, do you
798
00:49:46,261 --> 00:49:49,980
really think you're gonna get a quality wine for $12? Yeah. Because I'm serving you
799
00:49:50,092 --> 00:49:53,924
what we think is the highest quality wine that you
800
00:49:53,956 --> 00:49:57,787
will, you'll be able to purchase for $14. And if you don't
801
00:49:57,787 --> 00:50:01,538
think you could stretch your budget $2 more to get something that we think is
802
00:50:01,570 --> 00:50:05,163
fantastic, Versus what the consumer thinks is supposed to be
803
00:50:05,243 --> 00:50:09,013
awesome at either Safeway or BevMo or Trader Joe's or whatever the hell the
804
00:50:09,013 --> 00:50:12,719
case may be. If you can't see that what we're trying to offer
805
00:50:12,719 --> 00:50:16,409
you as an experience for $2 more isn't worth
806
00:50:16,409 --> 00:50:19,682
it for you to sit here and enjoy a glass of wine with us, maybe
807
00:50:19,682 --> 00:50:23,179
we're not fit. Well, no, that's a good point. Is that restaurants right now are
808
00:50:23,228 --> 00:50:26,805
definitely ruining the industry in some sense because
809
00:50:27,078 --> 00:50:30,830
it is the same. 10 wines on every wine list
810
00:50:30,830 --> 00:50:34,261
across the country. And again, you know, 99%
811
00:50:35,479 --> 00:50:39,278
of America doesn't live here in California within driving distance to
812
00:50:39,342 --> 00:50:43,157
wineries and vineyards and the, you know, exposure that they would have
813
00:50:43,189 --> 00:50:46,315
here. So I think they've been trained,
814
00:50:47,341 --> 00:50:50,291
to Chuck's point, to drink what is on those
815
00:50:50,627 --> 00:50:54,426
menus. I hate shit. You know, you know the reason for that. I mean,
816
00:50:54,491 --> 00:50:57,376
you, you sat in all the sales meetings all your life, and people are going
817
00:50:57,376 --> 00:51:00,987
to go to Hawaii if they sell 10 cases of Josh and get in there,
818
00:51:01,229 --> 00:51:04,085
and the poor little winery that makes better wine doesn't get a fair shake. But
819
00:51:04,294 --> 00:51:07,795
it seems like the client here
820
00:51:08,392 --> 00:51:11,870
over time will appreciate this mentality and this outlook
821
00:51:12,357 --> 00:51:16,070
and want to come in because you just defined the
822
00:51:16,086 --> 00:51:19,714
regular issue that was at my dad's store in 1975 in Palos Verdes.
823
00:51:20,472 --> 00:51:24,229
You know, you sold the stuff that people bought at some point, and you
824
00:51:24,261 --> 00:51:26,486
hope they educate along the way. Do, because what does
825
00:51:26,535 --> 00:51:30,047
support the wine trade is that supermarket shelf where
826
00:51:31,026 --> 00:51:34,523
everything probably tastes the same, right? And that you are
827
00:51:34,795 --> 00:51:38,421
fortunate to understand the difference and teach the
828
00:51:38,421 --> 00:51:42,238
difference. And that's the value. And I think customers will appreciate that
829
00:51:43,056 --> 00:51:46,537
over time. They'll understand what your objective is. It seems,
830
00:51:47,868 --> 00:51:51,381
you know, I had this experience just over the weekend. One of my favorite wines
831
00:51:51,429 --> 00:51:53,980
in Napa is called Ad Vivum. There's a guy named Chris Phelps. He worked at
832
00:51:53,980 --> 00:51:57,801
Petrus. He worked of Dominus. But he makes this incredibly
833
00:51:57,817 --> 00:52:01,445
complex cap out of Yonville.
834
00:52:02,553 --> 00:52:05,989
And I took— I didn't take it. I sold some to my friend, and
835
00:52:06,278 --> 00:52:09,907
then she brought it to dinner down in Newport Beach. And we both were just
836
00:52:10,020 --> 00:52:13,488
flabbergasted at the complexity and the value. And she's not a
837
00:52:13,953 --> 00:52:17,598
sophisticated drinker. She's a good drinker. She understands wine. She likes Austin Hope in general.
838
00:52:17,679 --> 00:52:21,438
She likes Caymus, all the regular stuff. But then And I want— the
839
00:52:21,438 --> 00:52:25,178
question is here, you will see, or do you
840
00:52:25,178 --> 00:52:28,789
think you'll see, bringing in a novice, somebody that's
841
00:52:28,789 --> 00:52:32,382
just learning, and you give them that really interesting, complex,
842
00:52:32,512 --> 00:52:35,934
layered wine, and they go, whoa, you
843
00:52:35,934 --> 00:52:39,532
know, lights go on. And everybody can agree to that, I
844
00:52:39,613 --> 00:52:43,329
think. Yeah. And honestly speaking, like, you can go across the
845
00:52:43,329 --> 00:52:46,558
street and grab every single commercial wine you can think of,
846
00:52:47,397 --> 00:52:50,990
And they're priced very fairly. And I'm not knocking,
847
00:52:51,680 --> 00:52:55,145
you know, whoever it is, but the fact of the matter is, if we try
848
00:52:55,193 --> 00:52:58,609
to elevate your experience and it costs you literally
849
00:52:58,609 --> 00:53:01,929
120 cents, it's so
850
00:53:01,929 --> 00:53:05,619
minimal that— 120 cents. Yeah, I like that. You can't even
851
00:53:05,619 --> 00:53:09,452
wrap your mind around something like so petty. Like, you
852
00:53:09,452 --> 00:53:12,067
can't even go to Starbucks and grab a cup of coffee at less than $4.
853
00:53:12,355 --> 00:53:16,190
If we elevate your experience for $2 more, You got to
854
00:53:16,206 --> 00:53:19,771
appreciate that. And in all fairness, and I know this is a
855
00:53:19,883 --> 00:53:23,624
dream of both of ours, but this should be a destination in a year.
856
00:53:24,315 --> 00:53:28,008
We should have people coming from all over LA and our surrounding
857
00:53:28,008 --> 00:53:31,845
areas to come visit not just me and Amanda, our dream
858
00:53:31,861 --> 00:53:35,651
and our passion, but just to be part of the— what
859
00:53:35,715 --> 00:53:39,007
we're— part of what we're trying to do every single day.
860
00:53:39,713 --> 00:53:43,020
And I— that's the one thing when you asked
861
00:53:43,020 --> 00:53:46,640
me, like, what— why we think we're going to be successful.
862
00:53:46,640 --> 00:53:50,040
And I think it's this. It is that. It's this
863
00:53:50,040 --> 00:53:53,100
because we're not doing something commercial and
864
00:53:53,100 --> 00:53:56,639
we are doing everything in our power to prove that we
865
00:53:56,639 --> 00:54:00,360
are leaps and bounds above everybody else. It's sorely
866
00:54:00,360 --> 00:54:04,060
needed. Yeah. Well, we are out of time. And
867
00:54:04,060 --> 00:54:07,120
this— I know we could talk forever. We could talk all day. And we're going
868
00:54:07,120 --> 00:54:10,380
to do it. We're going to come back without a doubt. I love that. We're
869
00:54:10,380 --> 00:54:14,003
actually down here for 3 weeks starting the 23rd.
870
00:54:14,500 --> 00:54:17,612
So we'll come in and share glass. Nothing,
871
00:54:18,606 --> 00:54:22,439
comp. I want to participate in supporting the brand. And this is really
872
00:54:22,519 --> 00:54:25,951
exciting. I'm really excited. We didn't even talk about the brand. Yes. Which
873
00:54:26,223 --> 00:54:29,912
that, and if we have 30 more seconds, but— Oh, please do. Amanda and
874
00:54:29,912 --> 00:54:33,424
Joey have, well, Joey, mostly Joey.
875
00:54:33,504 --> 00:54:36,519
Joey has been truly a blessing
876
00:54:37,529 --> 00:54:41,124
for Amanda. Joey is. Joey Fentley, my friend.
877
00:54:41,718 --> 00:54:45,475
So Joey and Amanda have been collaborating to try
878
00:54:45,475 --> 00:54:49,216
to do something under Amanda's personal label. And when you come
879
00:54:49,312 --> 00:54:52,909
in for the experience, please enjoy a glass of Malandrini,
880
00:54:53,519 --> 00:54:56,473
Malandrina, and just look at the label.
881
00:54:57,581 --> 00:55:01,386
This is like full circle, everything that we do. Amanda has gone up
882
00:55:01,386 --> 00:55:04,709
there and picked the grape leaves that we're serving
883
00:55:05,767 --> 00:55:09,310
daily from Joey's vineyard. Joey walked the
884
00:55:09,374 --> 00:55:12,852
vineyards with— Are you— no salt in the hoop? You put them in brine? Yeah,
885
00:55:12,980 --> 00:55:16,683
you just boil them and then— Yeah, right. Wow. But the
886
00:55:16,747 --> 00:55:20,258
full circle is Joey has been Amanda's
887
00:55:20,594 --> 00:55:24,409
true mentor, and we're very lucky to have him on our side, and
888
00:55:24,441 --> 00:55:28,160
he's been just a blessing. But Amanda goes up
889
00:55:28,160 --> 00:55:31,526
there and she's like, I walked his vineyard. I kind of like what I'm seeing.
890
00:55:31,591 --> 00:55:35,360
I, you know, So and so and so and so. And Joey says, well,
891
00:55:35,665 --> 00:55:39,515
how do we make this for you? And part of how we came
892
00:55:39,611 --> 00:55:43,220
to this was the fact that Amanda wanted to do
893
00:55:43,300 --> 00:55:46,092
kind of her own little wine bar. And it was just like a little
894
00:55:46,749 --> 00:55:49,396
pop-up where she can promote her own label.
895
00:55:50,182 --> 00:55:53,695
And this came about. But what I wanted to say was
896
00:55:53,904 --> 00:55:57,706
it's so full circle, not just from Joey giving us a hand, Amanda picking
897
00:55:57,818 --> 00:56:01,590
the grape leaves off the vine, to coming home and like rolling
898
00:56:01,590 --> 00:56:05,330
the grape leaves herself. But I'm going to call him
899
00:56:05,330 --> 00:56:08,310
our 11-year-old son, even designed the
900
00:56:08,310 --> 00:56:11,710
labels. And when you see it, I mean, it's just
901
00:56:11,710 --> 00:56:15,529
truly breathtaking. People, people don't believe us. And then I go
902
00:56:15,529 --> 00:56:18,550
to the office, I grab my briefcase, and I was like, here's the sketches from
903
00:56:18,550 --> 00:56:22,030
Nathan. Yeah. And I'm like, the kid didn't even charge us a patent for this
904
00:56:22,030 --> 00:56:25,230
thing. Oh, he charged me. All right. Well, he charged you, but he didn't charge
905
00:56:25,230 --> 00:56:28,038
us. Of course, tomorrow you go home, he'll be reading a book on patent and
906
00:56:28,038 --> 00:56:30,816
trademarks. Yeah, right. But that's truly how
907
00:56:31,667 --> 00:56:35,201
family-oriented we are. Like, everybody who we run into,
908
00:56:35,425 --> 00:56:39,039
we want them to just feel our love and just understand
909
00:56:39,039 --> 00:56:42,701
that's why we will be who we are. There must be
910
00:56:42,909 --> 00:56:46,748
a Palestinian saying, like, we spoke— my parents spoke Turkish in
911
00:56:46,748 --> 00:56:50,377
the house, they speak Armenian— that says good luck
912
00:56:50,522 --> 00:56:54,039
or, you know, good courage, bon courage in French.
913
00:56:54,553 --> 00:56:57,636
Yeah, it must be something like that. There is. I
914
00:56:58,326 --> 00:57:01,859
don't know how this came about because my father— I never met my
915
00:57:01,923 --> 00:57:05,423
grandfather. My grandfather, his name is
916
00:57:05,423 --> 00:57:09,068
Shukri, which comes from the word giving thanks.
917
00:57:10,031 --> 00:57:13,580
And I don't know how it came about that it
918
00:57:13,580 --> 00:57:17,401
just fit who I am or it helped me be the person
919
00:57:17,498 --> 00:57:21,272
I am. Just understanding that that's who he was and that's what
920
00:57:21,272 --> 00:57:25,047
he stood for. We are very grateful.
921
00:57:25,529 --> 00:57:29,048
And you'll see that every single person who would walk through these doors,
922
00:57:29,481 --> 00:57:32,773
if they can't feel our love for who we are to each other,
923
00:57:34,225 --> 00:57:37,952
then, you know, maybe we're not for you. But that's our goal. That's our
924
00:57:37,952 --> 00:57:41,432
passion. And that's who we stand for. So my father would say in Arabic,
925
00:57:41,980 --> 00:57:45,651
which is like, good job, good boy. Cheers. Cheers. Cheers.
926
00:57:46,005 --> 00:57:48,927
Thank you for being on the show. Truly an honor. Thank you. My pleasure.