Robert Foye Has Worked All Across This Globe. Amazing Trek And Landed With The Love Of Wine

On a podcast with Emilie Steckenborn of LVMH China, she insisted that I meet with Robert Foye to discuss a podcast appearance. She insisted.
After 2 minutes on a call with Robert, I moved from chatting to scheduling. Despite conversations on the web about how the trade should be more innovative and rethink, Robert feels you need experience to move forward. How can you innovate without knowing the pitfalls of what came before?
With Robert Foye, it is about leadership and adaptability. Hear it here.
Robert Foye doesn’t just bridge the world between Coca-Cola and Cabernet—he’s crossed it, mapped it, and poured a glass for the rest of us. If you think multinational beverage leadership and the romance of wine are oil and water, Foye’s the proof that sometimes, opposites blend perfectly. In this illuminating episode of Wine Talks, listeners embark on a journey through the tumultuous cycles and fascinating nuances of the wine business, as told by a leader who’s helmed both Accolade Wines and Treasury Wine Estates. You’ll learn why wine endures as a cultural ambassador, even as trends and consumption habits shift; how the COVID-19 pandemic didn’t just pause the industry but rewrote its rules (and reawakened dormant talents at both the kitchen table and the boardroom). Foye deftly uncorks the challenges of marketing wine in today’s saturated landscape—offering a rare look at what works, and what falls flat, on the shelf and online. He’ll walk you through what sets wine apart from other consumer packaged goods, exploring the rich stories and personal connections that make sharing a bottle an experience unlike any other. Whether he’s recounting tales of adapting wine language for the next generation, weighing in on the role of private equity investments, or describing the unexpected kinship between a seasoned wine executive and the humble “second cheapest bottle,” Foye brings an insider’s wit and worldliness to every anecdote. You’ll come away not just with a deeper understanding of today’s wine market, but with a renewed sense of why, through its ups and downs, wine persists—linking land, language, and laughter with each pour. This conversation will leave you thirsty, not just for your next glass, but for the stories behind every label.
✅ Ever wonder why wine is so much more than just a drink? ✅ Dive into the art, business, and soul behind every bottle with host Paul Kalemkiarian and guest Robert Foye. ✅ From global industry shakeups to the magic of sharing a special glass, this episode of Wine Talks uncorks what makes wine irresistible—and why its story is far from over. ✅ Whether you’re a wine lover or business buff, you’ll leave with a new appreciation (and craving for the next pour). Listen now and sip on some real insights!
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#WineBusiness
#WineCulture
#WinePodcast
#WineInnovation
#Winemaking
#WineStorytelling
#WineLeadership
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Your ability to kind of master some of these more
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sophisticated skills, but keep the magic of
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what makes your brand special and how you present it.
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That's the magic of the wine business and that's what interests me so much more
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about it than other businesses where it's just
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about the business skill and everything else and less about the storytelling.
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Sit back and grab a glass. It's Wine
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Talks with Paul. Kate. Hey,
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welcome to White Talks with Paul K. And we are in studio today in beautiful
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Southern California with a little dreary today, but to have a conversation with Robert Foy.
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Introductions in just a moment. Hey, have a listen to a show coming out.
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It's on under the name Song of America. It's about the
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Agonian family who have won INDY, the Indianapolis
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500 five times, four times. And it's an incredible story
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of immigration to America. And that's what the Song of America is about. But not
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why we're here. Here to talk to Robert Foy. Had a great conversation with him
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already. Welcome to the show. Great,
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Paul, thanks. Kind of a weird thing. Welcome to the show.
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And I'm not in studio with you, but I feel like I'm in your studio.
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Are you. You go by Bob. Robert.
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Yeah. More. Yeah, Robert. Okay. So Robert was the
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CEO of Accolade Wines, one of the great
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distributors of wine from Australia and to America, other parts of the
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world, as well as CEO of Treasury Wine Estates, which you all know
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about because they've made some huge news recently with some
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acquisitions. But. And I want to talk about some of this
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corporate America, part of or corporate part of the wine trade. But we're going to
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talk about some of the, some of the states of the industry today and how
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you got here. But let's talk about Accolade for a second.
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I did some business with Accolade and this was an Australian
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based distributor or did they
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manufacture too? Of course,
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we're the brand owner. Yes, absolutely. So we have about 70
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brands and we do everything from
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viticulture to winemaking to
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filling the bottles to marketing and distributing all over the world. So
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complete a full company. When did you
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retire? Well, technically
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I'm not retired yet. Oh, well, then we'll put you on payroll.
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Much interested in work, pa but, but
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technically from Accolade Wines as
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CEO. I left end of February this year. You know,
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I, I supposedly retired and I had to get out and I want to say
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I had to get out to because as you know, the DTC wine market
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is suffering greatly here in the States as well as Other parts of the world
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in the first quarter of 2023 was looking so great.
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But after 35 years, you know, did I want to
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regen the company? Did I want to? And I. We were prolific
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marketeers, prolific digital marketers. Just
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decided not to. But I can't. I don't know how I had time to work.
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I'm so busy today, it's like. I
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don't know. I don't know where the time went. I know exactly how you
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feel. And. And definitely I could flex my total
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schedule as needed, depending on how much work I get. But I. But
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I'm totally open to a new CEO role. We'll see how that goes. Or
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board or. I've got a book I want to write on some of
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my experiences in wine and private equity.
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And also probably I'll teach an MBA class
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on private equity and consumer products and things like that. But
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I'm still pretty young, 58, so I've got
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at least one more gig inside me if it comes to full time. But I
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know exactly what you're talking about. There's certainly enough things to
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fill up the time, whether you're working full time or not. You're a kid.
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Let's talk about that for a second. And I brought it up, you know, during
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COVID Well, first of all, I saw some writing on
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the wall pre Covid. So 2000, you know, I started seeing some.
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Some saturation, some congestion,
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quality issues in the Marketplace somewhere around 2015.
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But 2019 wasn't looking all that great, though it
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would have been profitable for us. But 2020, of course,
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incredible for most wine businesses, particularly people that had a robust E
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commerce platform. You know, we were like 30%.
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Robert. I could tell you that I could do no wrong during
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COVID Whatever I told them to buy, they would buy. They could have been
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Burgundy to Napa Cabs to, you know, white
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Yellowtail. But it didn't take long, maybe
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days, really. Since when Covid ended that the writing
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on the wall for the wine trade was starting to be written. What do you
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think? What do you think attributed to this, this current
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situation that we're in, which is the industry is suffering, Everybody's trying to clamor. If
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you listen to LinkedIn gossip, there's a billion reasons why,
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but there's a billion solutions that nobody knows how to implement. Where do you
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think that came from? Well, it's a really interesting
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question. I think the first thing that you got to kind of go back to
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as humans, we're very short term, so we kind of look at short term
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trends, you know, and is this time different, you know,
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than past times? But in reality, if you, if you look at
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the long term, I. E. 30 to 50 years, I mean, the wine
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trade goes through these cycles. That's the first thing.
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And you know, we've had the discussion before, Paul, Wine is here
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to stay. It's probably the most
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culturally integrated beverage into
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humans other than water. Yeah.
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And for thousands of years. And it'll be here for the next couple thousands
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of years. And it's a fascinating business. But I think these cycles, as,
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you know, you know, growth comes in, people get really
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excited. Maybe they over invest, you know, the industry over
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invests in, in vines and capital and then, you know, something
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changes and then it goes the other way and people start taking vines
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out and kind of hunkering down. But
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with COVID definitely there was that period. I
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honestly, I think it was only about 12 to 14 months
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where people stocked up at home, especially on red
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wine, and kind of got their inventories ready. And
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this is the brave new world of, you know, not working in the office.
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And every day I might have a glass of wine at five or six o'
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clock and that's fine because I've worked all day. And
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then Covid ended and I think honestly, it's probably
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taken, you know, 12 to 24 months to
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get through that. I think we're starting to get through
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it now. We do have, as you know, some other
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trends of innovation and spirits
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and beer and seltzers and all these kinds of
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things. We got shifting channels with restaurants
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and supermarkets and everything else. And I think all
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that has kind of muddied the water a bit. So
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definitely we're still in the slowdown. You know, these things
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tend to take longer to get through. It might be another
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12 or 24 or 36 months. But I think
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wine will come back, you know, will it come roaring back
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to premium wine growing 8 to 10% a year?
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Maybe not, but I don't think it'll be negative growth or
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even necessarily flat growth over the next 10 years.
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You know, I think you said a mouthful there when it comes
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to, you know, the reason why, because wine is historically, and I always
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say when I talk to people, I said it yesterday in a podcast as well,
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which is there's probably no product in the, on, on the
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planet that's as historical or culturally relevant than wine.
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Like, if you were to pick the five elements of a culture, you would take
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a language, if the has one land, if they still have it, the
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cuisine and that's not always the case.
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And then wine is probably one of the top five
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representatives of a culture again, if they have, if they have a
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wine trade. So I think you're right. I don't think it's going anywhere.
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But it seems deep rooted, like when the, when, when Covet hit.
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Let's talk about the Silver Oaks and the Cuses of the world. They would never
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speak to a guy like me. They would have in the early days when I
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first started working in this business. But as they got more popular, they
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didn't need direct to consumer clubs and they didn't need this, the press.
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But then they came back and I thought this was fascinating. I told him, I
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said, look, you want me to help sell some of your wines during this period
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because you were a house poor or you, or at least a buy the glass
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program at some restaurant and now there's none, you know, you're not getting any
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sales, then don't forget me when you're gone. Okay, so here's the
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phenomenon. I sold a ton of Caymus 1 liters, tons of them.
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Stopped selling them the day Covid was over. I still have like nine cases here,
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the warehouse and, and, and I
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was, I was getting, you know, much more than the current retail price was
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because of COVID And. But I don't think the restaurants
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have recovered completely from what the traffic was
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prior to, prior to Covid. I
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think that's absolutely right. And again, I think
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the restaurant business is in recovery.
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It's pretty slow, but it's coming back. I think it will
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come back. I think those habits that we kind of built over
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those 12 to 18 months of COVID or 24 months, depending on where
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you were in the world were real. And some of those are still
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kind of there. I, you know, I'm going to be at home more. I'm
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going to, you know, cook more, maybe watch Netflix a little
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more than I normally would. But I think
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again, these trends over time are going to
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go back more toward normal, but sometimes it
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takes longer than we think. And I was just reading the other day also about
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the housing market. Not the housing market, sorry, the office market
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in New York and some of these other cities is just now
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starting to get more exciting. And again,
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those kind of trends of people back in the office and having the
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business dinners and do, you know, and being more
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in the city and outside the home, I think that's going to continue
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and it will get back to normal, but it's going to take a couple more
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years for sure. I have a building here in Monrovia,
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had 7,500 square feet of office space. I built them
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years ago for a tenant and they moved out. And I
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said, you know, I'm going to turn these into executive suites because people are coming
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out of this work at home mentality, which
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I don't know if you ever tried. I, I can't do it for a
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variety of reasons, not the least of which is I'm constantly being called away from
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my desk to get something off the top shelf.
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But it start, it's filled, it filled up very quickly. A very
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reasonable 500 to $1,000 a month for a, you know,
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shared conference room. Two of them, you know, obviously bathrooms, the kitchen, all that
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stuff, but nicely done offices. And I, and I
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didn't have any prognostication to do this except that the space was
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empty. But I think people are coming out now saying
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this old, this new methodologies really aren't working for
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us. And it's time to do, you know, what we need to do.
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Because you've been, how long you been doing this? You talking
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about working in general or. 35 years,
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10 years in wine, 25 in beverages.
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So in non, non alcoholic beverages. Prior
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Coca Cola company All over the world. Yeah,
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we talked about that briefly and I thought that was fascinating. Was there
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a, was there a bridge between, you know, consumer goods
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like Coca Cola or anything else to, to wine or you just had a fascination
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with wine and liquor to. Yeah, yeah. The bridge was called
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going to sleep one night and having been a Coke executive for 25 years,
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waking up the next morning as a new wine executive and trying to
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learn everything about wine. But that's like the Taylor Sellers, is it?
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Exactly. There was a natural bridge, I would say
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two things. One is when I was at Coke and I was at Coca Cola
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for, you know, roughly 24 years all over the world, you know, I
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learned how to build a beverage business. I learned everything
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from, you know, making a beverage to distributing it,
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marketing, selling it, you know, building a team, getting,
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you know, showing up in a new country and a new job. And how do
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you build the business? So that's the first thing. And the second
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thing is just all that fmcg, fast
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moving consumer goods, consumer CPG knowledge.
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And then the opportunity came to move over to Treasury Wine
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Estates and move into wine. And
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I had looked at all kinds of industries. I had looked at beer, other
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beverages, hotels, et cetera, et cetera. And what
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I saw at treasury at that time was a
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dynamic business. It is a beverage.
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The Beverage is quite different. And we could talk about the
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magic in the history of winemaking and
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storytelling, of all the winemaking. And I embrace that. And I thought that was a
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really unique part of it. But the other part of it is that the
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business still has customers and
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consumers who, if they can't find your product and can't
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buy your product, then you don't sell it. And when they do find your
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product and it's in this long, huge
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wine aisle, you know, amongst a thousand other
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products, how do they actually notice it? Because of the
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packaging and the. And the way you've presented it in
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store? And then how does it taste? And does it. Is it
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good and does it fit their needs? Can you tell that story?
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Is the price right and do they come back and buy it? And that whole
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journey is. Is a little bit the same
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and a little bit different for wine and Coca Cola and
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beverages, but where I looked for where the similarities
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were that could actually use in, you know, use in the wine industry
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and the wine business. And I also appreciated the
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differences. You know, it's a lot different to.
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To plant a vineyard, grow a wine, put your heart
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and soul into it, put it in a barrel for two years,
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and then go out and explain to someone what it is and why they
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should pay so much for it. That's a lot different than, you know,
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mixing some ingredients and putting it down a Coca Cola beverage
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line, although some of the marketing and sales is similar. So
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I think just the appreciation for the industry, the history,
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and also the curiosity of wanting to learn. And I
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always tell the story. When I started with. With. With in wine 10 years
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ago, I was kind of an 80% beer, you know,
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20% wine guy. And now I'm a, you know,
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80%, 90% wine guy. 10, 20% beer
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guy. And that's what the wine industry does because it's such a fascinating and
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amazing business. That was very articulate because that's really important part
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of what we do and how we land here as well. Were you. Were you
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at Coke, let's say, 88, 89? I guess so, Yes,
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I was. Do you know where you were at that time?
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Sorry, I was not. I started in
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1992. I'm sorry. Yeah, so it might have been around
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that time. A quick story then. I want to ask you a question about some
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of this. But they were into wine trade for. Didn't they own Sterling Vineyards and
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they owned Taylor Sellers and a few other. That's absolutely right. Yeah. And
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the wor. I think the worst place for A wine business is probably
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a corporate conglomerate. Yeah.
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The reason I brought it up is my. My wife's uncle has passed away since,
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was the inventor of the spoon straw and the flexi straw mit,
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you know, type guy. But he had sold his
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company to Coca Cola. It was called Wink. Then they merged them
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with a company called Winkler Products. And they were making plastic plates and stuff and
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Coca Cola. But one of his tasks was to create the synthetic
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cork for the Taylor Sellers. Three, I think they're three
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liters or one and a half liter. You know, the Gallo rivalry back
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then for the Rhine wine and the Hardy Burgundy and stuff like that. And we,
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I made a deal with Coca Cola and I gotta go find the contract and
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that was to take over. And we found the molds for these, for the
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synthetic corks for the bar caps in here in El Monte, Southern
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California. And we went and looked at them and they were still had virgin plastic
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in the hoppers ready to make corks. And I made a deal with
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Coca Cola to get. They were going to skim off the top, give me the
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product, give me everything that they had. And I was going to set it up
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and then start making synthetic corks. This is before
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they were popular. And we won't get into the details of the engineering
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problems that the other ones had, but Coke had figured it out
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and my uncle had figured it out, and so they had a superior cork product
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long before synthetic corks were even used. And
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I suppose that's part of the, part of your comment,
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sometimes corporate America, the conglomerate gets in. This gets in
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the way of its own feet, you know, just stumbles on its own feet. But
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let me ask this question. Coca Cola, all
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those beverages that they made, is for everybody. Every person in the world is
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a potential customer of a can of Coke or a bottle
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of Coke. But wine, you know, if you, if you ask the, the
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Institute here in America, you know, 25% of the people would
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raise their hand if you ask them, do you drink wine? It's a considerably
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different marketplace to, to address.
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It is. But the first question I would ask too
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is, you know, 25% of the
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people would raise their hand. But what about during their whole life? And
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people kind of, you know, move through different beverages during their whole
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life. And one of the things you and I talked about was the young consumer,
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for instance, and the fact that, you know, they're more
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open to having cocktails and spirits and,
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you know, low alcohol beer, et cetera, et cetera. And
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I think that's great. And that's part of innovation in beverages and alcohol.
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But as those younger consumers age and get more
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money and also get more into food
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and cuisine, as you mentioned, and
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you know, they're going to get more into wine and wine will slowly creep
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into more of their offerings. So I think,
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I think, you know, there's always the snapshot of who the consumer is today,
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but there's always that journey. And, and that's what
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also makes wine very interesting, is that, you know, with
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Coca Cola you kind of learn how to drink it earlier in your life
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and then you kind of practice not drink or drinking it
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less as you get older and, and substituting things for it.
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And wine's the exact opposite. You kind of, you kind of take your first drink,
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you know, and then you either fall in love with it or, oh, you know,
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I, I like other things right now. But as you age and get older and
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get a bit more sophisticated with your palate and cuisine and, and
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experiences also I think you're much more open to wine. And that's the,
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that's the journey you got to figure out as a, you know, selling your
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products and marketing your products is how do you get some of those consumers as
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well. That's really interesting. I had a conversation with an
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MW who's been studying the palate and the, and
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gastronomy and its relationship, and he was saying that there's some
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studies now that show that, that at least in
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the wine sector, that if you start out drinking the entry level stuff, the
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slightly sweet stuff, the Josh's and the apothic reds, that eventually you get
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your pallet gets bored of that and you learn that the
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complexity and you know, what makes a fine wines a
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fine basically. And I, and I reflect on what you're saying.
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Do you agree with me that most generations eventually,
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maybe at different times in their lifespan, come to that glass
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of wine that they go, this is kind of interesting in,
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in bulk, obviously not 100 of a generation, but there's a
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movement like the baby boomers a little earlier than I think that the millennials were
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and certainly with the Gen Z's are when they realize that this,
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this is a very special beverage. I would 100%
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agree with you. And I think, you know, again, as you,
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you have to look at how people kind of operate
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as they age and how they get more interested in
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experiences, cuisine, all that kind of stuff. And
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I think wine just fits totally into that. And I think
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definitely the amount of wine consumed goes up
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as you age, especially, you know, when you start getting, I would
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Say, into your late 40s, early 50s and
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beyond. It does. You know, tonight, I think I. I'm sorry
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I had to postpone this call from yesterday. Had lunch
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with Pio Cesareo Cesare, and had an incredible
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Barolos, but only
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because tonight I'm having a dinner with some friends, and we had visited Cesare
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Pio Cesare together in Piemonte, just not just a few months ago. And
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I wanted to express that, but I was thinking about what I was going to
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tell them. This is 12 people in total. And I think the
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concept was that my little speech was going to be about,
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you know, wine creates this conduit
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to the human soul that. That we want to share.
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Like, you don't want to share a glass of Sprite and talk about Sprite
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or even Jack Daniels or, you know, or a, you know,
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Heineken. But you do want to share the cultural
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differences, the expression, the. The
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thought process you have when you taste a glass of wine.
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And I got a chance to taste some pretty special Barolos yesterday and bring them
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tonight to the party so we can have that discussion again. Is anything
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that you think of evoke such memory
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about culture, about, you know, where you're at when you
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were at and what you felt when it happened? Yeah, absolutely not.
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And I think it's just.
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It's hard to explain to people, but they start to get it when they experience
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it themselves. You know, I can ask
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anybody at any time, hey, would you like to have a dinner? I've got this
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interesting wine and, you know, unless they're. Unless they don't
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drink alcohol or they're just, you know, not
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interested in wine. 100%, you know, the
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response rate's like 97. Absolutely. We can reschedule
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it. That's pretty good. And it is. And if you notice. If you notice
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a wine dinner, too, it's quite interesting. You know, the first
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kind of 30 minutes are, you know, can be fun and
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interesting and stuff, but it's not nearly as fun as
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the last 30 minutes after everybody had two or three glasses.
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And. And they always say that, you know, wine, obviously, in moderation,
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but wine, you know, in those discussions
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become richer and more interesting. And I think it has
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to do with, you know, it actually does help, you
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know, the thinking process or at least
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unleashing a bit more creativity and talkativity
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in the conversation. And. And, you know, rarely do I have a
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dinner now if both parties or all the
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people there, a couple glasses of wine that I find not very
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interesting. Well, there's always something that comes out and I think
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that's part of it. And you had mentioned those, those parts of culture, you
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know, land, cuisine, wine, you know,
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family, a few other things. But if you think about it, wine actually
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then intersects with land and cuisine and
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probably some of the other things as well. So it really does
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become part of your life. And, and also if you look at
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people who move into the wine business and really
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start to understand it, and this might be true for spirits and, and beer as
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well, but I think it's especially true for wine. They never want to
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leave the industry because it's so interesting and, and the
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thoughts of having those dinners and not, not being able
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to share those experiences over wine,
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you know, become something they're not, not as interested in. It sounds like,
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you know, it sounds like you, you different career path than
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mine was. I did work for corporate America in a different product, a very
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large corporation. But when I started in, in
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wine, you were Talking about being 70 beer and 30 wine when you started in
402
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the trade. And I, my father came to me and said,
403
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I'm going to sell wine of the Month club. Do you, you want to take
404
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a look at it now? At that time I was in software and I said,
405
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sure. So I start packing and charging credit cards and, and
406
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for me it was business. We were direct to consumer mail order company
407
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back then. There was no Internet. We, we mailed stuff, you know, we had,
408
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I was doing a million pieces of mail a year,
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but it took about 10 years, maybe more for me
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to realize that this community is so special and
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the product is so special. And now I wave the flag of the
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romantic side of our wine, even though it's still business.
413
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And speaking of that, so we're into this, you know, Constellation. I don't know if
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they did sell their wine portfolio, but they were talking about
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selling their wine portfolio and you were talking about corporate, you
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know, corporate conglomerates are probably not a place for a winer
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to be. But why do you think it became an important
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piece of places like Constellation, Diageo and those things? What,
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what was the allure for them? Because the margins aren't that great.
420
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Yeah, I don't know so much about Diageo,
421
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but I do know about Constellation and, and I, you know this story
422
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as well, that basically they started with wine. It
423
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was a country that was started, you know, in New
424
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York selling New York wine and then, and
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then kind of expanded from there and that, you know, I won't go through the
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whole story, which I'm sure you and your listeners are kind of familiar with, but
427
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because of how well they did on expanding that wine
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portfolio and doing distribution the right way.
429
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And I've never worked at Constellation, but
430
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they got the ability to distribute some beer brands, which we all
431
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know Corona was the first one
432
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in Modelo and Pacifico and some other ones. And then that business
433
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became much bigger and more profitable than the wine
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business. They still expanded the wine business a lot and they tried to
435
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premiumize. But you're right, they've. They've basically sold
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off twice. They, they sold off their really
437
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cheapest brands about eight, nine years
438
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ago, sorry, about five or six years ago.
439
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And then they just sold another tranche of brands
440
00:27:18,550 --> 00:27:22,270
literally announced last month. And now they're left
441
00:27:22,270 --> 00:27:25,590
with just some very, I think, premium brands.
442
00:27:25,910 --> 00:27:29,710
But I think for their business. Now we, we were talking about the
443
00:27:29,710 --> 00:27:33,390
conglomerate just the way that it's developed. And it's probably been
444
00:27:33,390 --> 00:27:36,870
hard for them to sell those wine brands because, you know, that's how they started.
445
00:27:37,430 --> 00:27:41,070
But in reality, the margins aren't as good as their beer business. They
446
00:27:41,070 --> 00:27:43,990
don't have as much scale, they don't have as much market share.
447
00:27:45,100 --> 00:27:48,820
And it just becomes a business decision, I think, and you just
448
00:27:48,820 --> 00:27:52,460
gotta go with it. But those wine brands, I think going to
449
00:27:52,460 --> 00:27:56,140
other players, if they, if they give
450
00:27:56,140 --> 00:27:59,900
them the attention and focus that maybe
451
00:27:59,900 --> 00:28:03,660
a conglomerate can't give, it could, could do quite well. So we'll see.
452
00:28:03,660 --> 00:28:07,300
There's always the positives and negatives of those things. Well, I
453
00:28:07,300 --> 00:28:11,040
think that's accurate. I think that, you know, with
454
00:28:11,040 --> 00:28:14,680
the consolidation of distributors worldwide, at least in America, there's a huge
455
00:28:14,680 --> 00:28:18,480
consolidation. I haven't decided whether
456
00:28:18,480 --> 00:28:22,120
that's good or bad for the consumer. And I think in general it's good for
457
00:28:22,120 --> 00:28:25,560
the consumer, the regular consumer. And for the fine wine
458
00:28:25,560 --> 00:28:28,680
collector and those guys, I don't think it's as good. But, but for the general
459
00:28:28,680 --> 00:28:32,480
consumer, who's who. And I read something this morning about how
460
00:28:32,880 --> 00:28:36,570
a brand, if you're going to brand something, you need
461
00:28:38,970 --> 00:28:42,650
forgot how many touch points on four different platforms. Let's face it,
462
00:28:42,730 --> 00:28:46,370
you know, space ads, you know, running ads in
463
00:28:46,370 --> 00:28:50,130
newspapers, magazines and TV ads for liquor and wine. Just, you know, they're,
464
00:28:50,130 --> 00:28:53,770
they're passe and they don't work. There's no more Bewitched, you know, Larry
465
00:28:53,770 --> 00:28:57,490
Tates of the world. Right, right. And so you have to be
466
00:28:57,490 --> 00:29:01,140
on social and damned if you. And damned if you don't, because if you, you're
467
00:29:01,140 --> 00:29:03,500
not going to see the ROI there. But if you don't do it, you're not
468
00:29:03,500 --> 00:29:06,820
going to be anybody. So it's sort of a tough situation. But just to brand
469
00:29:06,820 --> 00:29:10,420
something, you have to be, you know, you have. There's so many touch points
470
00:29:10,420 --> 00:29:14,020
with a consumer on so many different platforms before they believe your brand.
471
00:29:14,420 --> 00:29:18,260
And I think the horsepower behind the conglomerate gets you that.
472
00:29:18,260 --> 00:29:21,980
Right. That's why these brands grow so quickly in a, in a
473
00:29:21,980 --> 00:29:25,820
store. But at the same time, these boutique wineries in
474
00:29:25,820 --> 00:29:29,200
Napa and Bordeaux and wherever, you know, they're, they're
475
00:29:29,200 --> 00:29:32,840
slugging it out right now. They're having a. Yeah, they're having a pretty tough time.
476
00:29:34,520 --> 00:29:37,960
Yeah. But I think, I think the advantage of the smaller players
477
00:29:38,040 --> 00:29:41,680
is potentially just more that, you
478
00:29:41,680 --> 00:29:44,280
know, premium and more that kind of
479
00:29:45,720 --> 00:29:49,280
blocking and tackling on, on, on
480
00:29:49,280 --> 00:29:53,120
building a premium brand versus, you know,
481
00:29:53,120 --> 00:29:56,920
kind of the more, like you said, the more common ways of doing it.
482
00:29:56,920 --> 00:30:00,680
So I think that that can be quite interesting. Do you think, do
483
00:30:00,680 --> 00:30:03,800
you think the world of. And I asked this question of an Armenian winemaker the
484
00:30:03,800 --> 00:30:07,440
other day because, you know, I mean, it's like this very
485
00:30:07,440 --> 00:30:10,680
young industry, even though it's been around for 6,000 years, as far as
486
00:30:10,680 --> 00:30:14,120
contemporary products and contemporary manufacturing.
487
00:30:14,760 --> 00:30:18,520
But do you think the, do you think the days of I'm
488
00:30:18,520 --> 00:30:22,040
a good surgeon and I'm retiring and I have a billion dollars or
489
00:30:22,040 --> 00:30:25,400
I'm, you know, government contract, I used to build freeways and
490
00:30:26,180 --> 00:30:29,420
love the wine. I really love my wine. I want to go to Napa and
491
00:30:29,420 --> 00:30:33,100
I want to start a chateau and buy the best winemaker and, and,
492
00:30:33,100 --> 00:30:35,700
and then, you know, have my own brand. Do you think those days are over
493
00:30:35,700 --> 00:30:39,340
as far as, like, even an expectation of a
494
00:30:39,340 --> 00:30:42,180
profit? Definitely not.
495
00:30:43,220 --> 00:30:46,020
Well, I think we're not what I expected.
496
00:30:46,500 --> 00:30:50,340
Absolutely. I think we're in a cycle again. You know, it's
497
00:30:50,340 --> 00:30:53,220
a bit of a tough time, so everybody kind of retrenches
498
00:30:54,170 --> 00:30:57,610
again. You go back to that experience if you're a billionaire and
499
00:30:57,930 --> 00:31:01,210
you want to start, you know, kind of the next phase of your life or
500
00:31:01,690 --> 00:31:05,530
kind of expand a bit and want to share experiences. You know,
501
00:31:05,530 --> 00:31:09,330
getting a winery and trying to work on it is one of the most
502
00:31:09,330 --> 00:31:12,650
interesting things that you can do. It's funny you mentioned Armenian
503
00:31:12,650 --> 00:31:16,410
winemaker, because I just had a bottle, I forgot the brand name last,
504
00:31:16,490 --> 00:31:20,210
last week of a, of a red, Armenian red. It was quite good,
505
00:31:20,210 --> 00:31:23,700
actually, and for the price, it was amazing. And I, I,
506
00:31:23,700 --> 00:31:27,540
I've never tried an Armenian wine before. I would like
507
00:31:27,540 --> 00:31:30,900
to share one with you. I have a, I have a few of my favorites.
508
00:31:31,460 --> 00:31:34,860
Yeah, we can share that and some of your other wines that you
509
00:31:34,860 --> 00:31:36,660
mentioned earlier in the podcast.
510
00:31:38,580 --> 00:31:41,900
Well, I was just an Armenian. I shot. I had three days of shooting with
511
00:31:41,900 --> 00:31:45,700
some winemakers together. I'll send you the reel. It's. We are
512
00:31:45,700 --> 00:31:49,450
raising money for the local. A TV station, but the content
513
00:31:49,450 --> 00:31:52,690
came out really good. And the people I spoke with are really interesting.
514
00:31:53,410 --> 00:31:57,250
And I think of the. The five best wine brands in
515
00:31:57,250 --> 00:32:00,890
America, in Armenia. But that's a tough racket. I mean, we're talking about unknown
516
00:32:00,890 --> 00:32:04,450
region. In fact, one of the. One of the gentlemen says
517
00:32:05,730 --> 00:32:09,330
the. The tough thing is we're unknown grapes from an unknown place.
518
00:32:09,650 --> 00:32:13,410
Totally. It is. And the cool thing is it's an unknown
519
00:32:13,410 --> 00:32:17,010
grape from an unknown region. Exactly. If you get people to try
520
00:32:17,010 --> 00:32:20,310
it. Yeah. You know, back to question about the. The
521
00:32:20,310 --> 00:32:24,110
billionaires buying. There's another thing that's going on which I know you're familiar
522
00:32:24,110 --> 00:32:27,550
with, is private equity has bought quite a bit of wine. True.
523
00:32:27,630 --> 00:32:31,470
Recently, as you know. Interesting point. Sycamore
524
00:32:31,470 --> 00:32:35,150
bought Shadow St. Michelle for, you know,
525
00:32:35,710 --> 00:32:39,470
a fairly large amount of money. That was about three, four,
526
00:32:39,630 --> 00:32:43,030
three years ago. Yeah. Butterfly just bought
527
00:32:43,030 --> 00:32:46,100
Duckhorn for 1.9 billion. Yeah.
528
00:32:47,140 --> 00:32:50,660
Silver Oak has a major investment from private equity.
529
00:32:51,460 --> 00:32:55,220
So actually, those kinds of
530
00:32:55,220 --> 00:32:58,780
investments tends to tell me we might be at the
531
00:32:58,780 --> 00:33:02,500
cycle low because, of
532
00:33:02,500 --> 00:33:06,220
course, those private equity investors want to return on their money,
533
00:33:06,220 --> 00:33:10,060
and they're not going to be buying into an industry that doesn't
534
00:33:10,060 --> 00:33:13,380
have much prospects. So I think. I think we might sit here,
535
00:33:13,700 --> 00:33:17,060
I'll make a date with you to do another podcast in three years,
536
00:33:17,540 --> 00:33:21,300
and we might be talking about totally different things and trends in the
537
00:33:21,300 --> 00:33:24,860
wine business being much more positive. But I think that that private
538
00:33:24,860 --> 00:33:28,660
equity investment's interesting as well. That's a huge point
539
00:33:28,820 --> 00:33:32,500
about people putting money into it now when they see what's going. I mean,
540
00:33:32,500 --> 00:33:35,860
there's no mystery about it. I was talking to a restaurateur yesterday. He says I'm
541
00:33:35,860 --> 00:33:39,510
down my wine bottle sales are down 40% and he's actually
542
00:33:39,510 --> 00:33:42,070
revamping the whole thing. I want to talk about that for a second to see
543
00:33:42,070 --> 00:33:45,630
what you think of this. But one of my litmus tests, as I was
544
00:33:45,630 --> 00:33:49,390
here, you know, you know, sending 33 million emails out,
545
00:33:49,390 --> 00:33:53,150
you know, in 2022. One of the litmus tests I
546
00:33:53,150 --> 00:33:55,990
had here about what was going on in the industry wasn't only just my consumers
547
00:33:55,990 --> 00:33:58,870
and people I was talking to and how they responded to what we were doing.
548
00:33:58,870 --> 00:34:01,710
One of them was how many calls I got for.
549
00:34:02,590 --> 00:34:05,900
I think I got 750 an hour to talk to.
550
00:34:06,380 --> 00:34:10,060
Not private equity, because I never knew where they're coming from, but these services
551
00:34:10,140 --> 00:34:13,940
that. That will go do research for somebody interested in getting into
552
00:34:13,940 --> 00:34:17,020
any industry. And I had my name in the hat. And so
553
00:34:17,420 --> 00:34:19,900
I. That was a very interesting
554
00:34:21,260 --> 00:34:24,500
test of what was going on. And it usually was the first quarter of the
555
00:34:24,500 --> 00:34:27,620
year, and I would get seven or eight of these calls, and each one had
556
00:34:27,620 --> 00:34:31,469
a different thing. I haven't had a call like that. I
557
00:34:31,469 --> 00:34:35,229
don't know, it's been three or four years. But there was a while there
558
00:34:35,229 --> 00:34:38,469
where I was getting them every first quarter for four or five years, you know,
559
00:34:38,469 --> 00:34:42,069
and it was kind of. Kind of fun, you know, I'll do it. 700 bucks
560
00:34:42,069 --> 00:34:45,909
an hour. Why not? You know? Anyway, so here's. Here's a thought I
561
00:34:45,909 --> 00:34:49,429
was thinking about. When it comes to this gentleman that was telling me his
562
00:34:49,429 --> 00:34:53,229
restaurant was down 40. And I floated this idea to him, and
563
00:34:53,229 --> 00:34:57,069
he's kind of cringed at it. I still think it's valid because
564
00:34:57,069 --> 00:35:00,389
there's a whole thing about the language of wine. It's intimidating.
565
00:35:01,540 --> 00:35:05,380
And as a side note, I'm going to go back to the
566
00:35:05,540 --> 00:35:09,100
wines. The Les Ami Devant. This patch here had a
567
00:35:09,100 --> 00:35:12,580
magazine in the 70s, and I'm going to start reading old articles. I have a
568
00:35:12,580 --> 00:35:16,340
whole bunch of them about what people were talking about then,
569
00:35:16,660 --> 00:35:20,300
not only about the industry, but how they were talking about wine. Like, Michael
570
00:35:20,300 --> 00:35:23,940
Broadbent used a different set of terms than my father did to their friends
571
00:35:24,260 --> 00:35:27,950
or whatever. And now they're now the pundits
572
00:35:27,950 --> 00:35:30,710
on the social order say, well, we got to change the language of wine, which
573
00:35:30,710 --> 00:35:33,310
makes no sense to me because I'm not going to understand the language either way.
574
00:35:34,110 --> 00:35:37,870
But one of the things is, like the presentation, some of the innovation, you used
575
00:35:37,870 --> 00:35:41,590
the word earlier of wine would be how we present to the
576
00:35:41,590 --> 00:35:45,350
consumer. Maybe that's innovation, maybe it isn't. And my wife and I
577
00:35:45,350 --> 00:35:49,030
were walking in Hermosa beach the other day. We saw a restaurant sign, and the
578
00:35:49,030 --> 00:35:52,280
menu for wine or the Katuva, said
579
00:35:53,560 --> 00:35:57,240
bold and aggressive, light and fluffy, Easy drinking. And
580
00:35:57,240 --> 00:36:01,040
had had the wines instead of saying Cabernet Merlot. Yeah, yeah. And
581
00:36:01,040 --> 00:36:04,400
I asked my. My wife, even though she'd been around it and was the controller
582
00:36:04,400 --> 00:36:08,000
here for 25 years, she doesn't really, you know, she's not academically
583
00:36:08,000 --> 00:36:11,040
attuned to wine. I said, does it make any sense to you? Does it change
584
00:36:11,040 --> 00:36:14,120
your opinion of what this list is about? She says, I don't even know what
585
00:36:14,120 --> 00:36:17,520
it means. And I thought, okay, that's kind of
586
00:36:17,520 --> 00:36:21,210
interesting. Somebody changed the language. Yeah. And it still
587
00:36:21,210 --> 00:36:24,930
doesn't resonate with somebody. Yeah, I think, I think what you're
588
00:36:24,930 --> 00:36:28,170
describing, I've seen those wine menus as well is, is again
589
00:36:29,210 --> 00:36:32,850
probably an attempt to get that 25 to 35 year
590
00:36:32,850 --> 00:36:36,250
old interested in buying a glass of wine rather than a
591
00:36:36,250 --> 00:36:39,370
Manhattan or an Old Fashioned or, or
592
00:36:40,090 --> 00:36:43,450
espresso martini. So,
593
00:36:43,940 --> 00:36:47,340
you know, it's a little bit of that. You know, when I think about, when
594
00:36:47,340 --> 00:36:51,140
I, when I look at, you know, a wine menu with the
595
00:36:51,140 --> 00:36:54,780
food, I think it can be kind of interesting if
596
00:36:54,780 --> 00:36:58,260
you, if you can find a simple way to explain the
597
00:36:58,420 --> 00:37:02,220
matchings with the food, especially for someone who doesn't know. But
598
00:37:02,220 --> 00:37:05,900
I think, but I think it's more interesting to let people know, you
599
00:37:05,900 --> 00:37:09,420
know, that you've got variety on the
600
00:37:09,420 --> 00:37:13,260
menu and there's, and it's not overly complex, but there's
601
00:37:13,260 --> 00:37:16,920
places they can go and they can just get a great glass of wine and
602
00:37:16,920 --> 00:37:20,400
if, if they want, you know, sparkling versus a white
603
00:37:20,720 --> 00:37:24,440
versus a ros or even a red with food that you
604
00:37:24,440 --> 00:37:28,160
normally wouldn't have it with, that, that they're going to get their,
605
00:37:28,320 --> 00:37:31,960
you know, they're going to get a great taste and great wine for the, for
606
00:37:31,960 --> 00:37:35,680
the value. And I think that's really important. And I think
607
00:37:35,680 --> 00:37:39,520
on those menus also what I've noticed is when you are,
608
00:37:39,520 --> 00:37:42,720
when you can offer the, the premium and super premium
609
00:37:43,420 --> 00:37:46,540
and then your entry levels are still high quality,
610
00:37:46,940 --> 00:37:50,700
you're gonna get people who trade up and, and spend more. And
611
00:37:50,940 --> 00:37:54,700
I think there's a way to do that. But, but you gotta do it in
612
00:37:54,700 --> 00:37:58,420
a way that's not confusing and, and you gotta be a bit careful
613
00:37:58,420 --> 00:38:02,180
on the land. That's the part. So that just let, that just, that gave me
614
00:38:02,180 --> 00:38:06,020
a thought because everybody, you know, I, I think the aristocracy of
615
00:38:06,020 --> 00:38:09,710
wine is, is overplayed and most
616
00:38:09,710 --> 00:38:13,390
people are intimidated by the subject. But like you
617
00:38:13,390 --> 00:38:17,070
said, the, no matter whether novices or collectors,
618
00:38:17,550 --> 00:38:20,750
when you had that first glass or two at dinner time, the conversation
619
00:38:21,310 --> 00:38:25,149
always turns to the glass of wine. And it is generally not
620
00:38:25,149 --> 00:38:28,950
intimidating as I expect tonight to be, even though I can sense
621
00:38:28,950 --> 00:38:32,350
much more in the wine than my friends will there. It's, we're gonna have a
622
00:38:32,350 --> 00:38:35,950
great conversation about it. It sort of breaks the barrier down of that.
623
00:38:36,210 --> 00:38:40,050
I'm thinking about flying out to join you tonight, but. Yeah, you should because
624
00:38:41,010 --> 00:38:44,690
some single vineyard, Barolos. Okay. But
625
00:38:45,250 --> 00:38:49,090
I was in Palermo only, God, it seems like
626
00:38:49,090 --> 00:38:52,850
10 days ago and the bet. And this is
627
00:38:52,850 --> 00:38:56,450
the part. Let me see if I can articulate this. It was the best
628
00:38:56,450 --> 00:39:00,130
wine service I'd ever been exposed
629
00:39:00,130 --> 00:39:03,700
to. And I was thinking, man,
630
00:39:03,700 --> 00:39:07,260
but even though wine's intimidating to a lot of people, when you see this
631
00:39:07,260 --> 00:39:10,540
guy work and you see the passion he put into serving you this glass of
632
00:39:10,540 --> 00:39:14,380
wine, whether it was, you know, a 50, a €50 bottle off
633
00:39:14,380 --> 00:39:17,340
the menu or it was a €200 bottle, didn't matter to him.
634
00:39:18,140 --> 00:39:21,740
He was so passionate about it. It's an Albanian guy in Palermo. So figured that
635
00:39:21,740 --> 00:39:25,500
one out. But then I started thinking, well, maybe that's. But that
636
00:39:25,500 --> 00:39:29,310
is the important part of, of the culture of wine and that it might be
637
00:39:29,310 --> 00:39:32,910
intimidating to some people, but when you, when you watch it and you see the
638
00:39:32,910 --> 00:39:35,590
passion, you realize there's something very special about this.
639
00:39:36,790 --> 00:39:39,910
And then I'm going to flip it over. This. I was ask your opinion of,
640
00:39:40,150 --> 00:39:43,670
I think grocery outlet here in America just came out with the second
641
00:39:43,670 --> 00:39:47,030
cheapest bottle. You heard of this? No, I haven't.
642
00:39:47,270 --> 00:39:51,110
Well, so, you know, so the commercial goes like this. There's a guy sitting at
643
00:39:51,110 --> 00:39:53,750
the thing and he's looking at the menu and he tells his wife, I'm going
644
00:39:53,750 --> 00:39:56,740
to get the second cheapest. Like, that's like, I'm not going to get the cheapest
645
00:39:56,740 --> 00:40:00,260
because of how intimidating, how stupid I look to buy the cheapest bottle. But I
646
00:40:00,260 --> 00:40:02,460
don't want to get the most expensive because that's too expensive. But if I get
647
00:40:02,460 --> 00:40:05,900
the second cheapest, I look like I know what I'm talking about. So they came
648
00:40:05,900 --> 00:40:07,860
out with a brand called second cheapest bottle.
649
00:40:11,060 --> 00:40:14,860
Well, I used to employ that strategy when I was younger, the second cheapest. But
650
00:40:14,860 --> 00:40:18,340
I didn't want anybody to know I was employing it. Yeah, that's right. I don't
651
00:40:18,340 --> 00:40:21,610
know if I would buy the label that says it, but I definitely did it.
652
00:40:22,320 --> 00:40:25,200
You know, there was a brand that we used to be called and it didn't
653
00:40:25,200 --> 00:40:28,560
last very long, but it was first bottle, second bottle, third bottle. And the
654
00:40:28,560 --> 00:40:32,360
quality would decrease as you went on, because as the, as you went
655
00:40:32,360 --> 00:40:36,200
to the up the rung or down the rung because you didn't care
656
00:40:36,200 --> 00:40:40,040
as much if you're on the third bottle. It's funny you say
657
00:40:40,040 --> 00:40:43,880
that. I actually like to go the other way around. I start. Yeah, I want
658
00:40:43,880 --> 00:40:47,000
to finish with the best stuff. Because if you've had the best stuff and then
659
00:40:47,000 --> 00:40:50,730
you drank something well after that. Oh, my goodness. I don't like
660
00:40:50,730 --> 00:40:54,530
that. I totally agree with that. Yeah, let's
661
00:40:54,530 --> 00:40:57,770
shift to the business side for a second. We're almost out of time actually. Yeah,
662
00:40:57,850 --> 00:41:01,130
that's fine. But you know, you, you, I was listening to the podcast you had
663
00:41:01,130 --> 00:41:04,810
with Emily Steckenborn on Bottled in China and we were talking about leadership
664
00:41:04,810 --> 00:41:07,930
skills and in this brand. Have you seen a shift in
665
00:41:08,410 --> 00:41:12,210
what it takes to. And you, you've done
666
00:41:12,210 --> 00:41:16,000
this all over the world. Have you seen a shift or are
667
00:41:16,000 --> 00:41:19,720
the principles the same as they've always been when it comes to corporate management and
668
00:41:19,800 --> 00:41:23,320
working with people in this trade? I think
669
00:41:23,560 --> 00:41:27,240
it, I have seen a shift. It's probably hasn't
670
00:41:27,240 --> 00:41:30,440
changed the basics, but the speed
671
00:41:30,920 --> 00:41:34,440
and the breadth of what you need to get
672
00:41:34,440 --> 00:41:37,960
involved in to make a successful wine business, I think has changed.
673
00:41:38,840 --> 00:41:42,620
And I think that's because now you've got, you know, direct to consumer.
674
00:41:43,260 --> 00:41:46,780
Now you've got much more sophisticated retailers and
675
00:41:46,780 --> 00:41:50,580
distributors. You know, the, the basics
676
00:41:50,580 --> 00:41:54,380
of, of getting the right team in place, driving
677
00:41:55,020 --> 00:41:58,860
your brands into the places you want to
678
00:41:58,860 --> 00:42:02,540
be and presenting them the right way. That's a very high level way of saying
679
00:42:02,540 --> 00:42:06,380
it. But, you know, whether that's a grocery store or a high end
680
00:42:06,380 --> 00:42:10,180
restaurant, you know, white tablecloth restaurant or, or on a
681
00:42:10,180 --> 00:42:13,990
site, you know, the ability to do that I
682
00:42:13,990 --> 00:42:17,710
think takes a little bit of new set of skills and
683
00:42:17,710 --> 00:42:20,270
a little bit of new set of sophistication
684
00:42:21,630 --> 00:42:25,070
without losing the magic of the story
685
00:42:25,150 --> 00:42:28,950
and the history of the product and that. And it's balancing
686
00:42:28,950 --> 00:42:32,470
those two things, I think that really can
687
00:42:32,470 --> 00:42:36,270
drive your wine business to grow above the
688
00:42:36,270 --> 00:42:40,110
category wherever you're selling it. And that's really what you're trying to do, right? You
689
00:42:40,110 --> 00:42:43,630
can't necessarily control, you know, has the whole
690
00:42:43,630 --> 00:42:46,950
category for premium wine, you know, drop from,
691
00:42:47,350 --> 00:42:50,990
you know, 8% growth in the US to 2%
692
00:42:50,990 --> 00:42:54,830
or 1%. If it's growing at 1 or 2, you want to be growing your
693
00:42:54,830 --> 00:42:58,670
business 5 or 6%. Right? If it's growing at 8, you want to be growing
694
00:42:58,670 --> 00:43:01,750
at 12 or 15. Your ability to,
695
00:43:02,310 --> 00:43:05,750
to kind of master some of these more sophisticated
696
00:43:05,750 --> 00:43:09,380
skills, but keep the magic of what makes your
697
00:43:09,380 --> 00:43:11,740
brand special and how you present it,
698
00:43:13,580 --> 00:43:17,260
that's the magic of the wine business. And that's what interests me so much
699
00:43:17,260 --> 00:43:21,020
more about it than other businesses where it's
700
00:43:21,020 --> 00:43:24,700
just about the business skill and everything else and less about the storytelling.
701
00:43:25,260 --> 00:43:27,020
You did that all over the world.
702
00:43:29,020 --> 00:43:32,460
Did you find cultural differences
703
00:43:32,620 --> 00:43:35,340
when you tried to do that? Because, I mean, I can't imagine landing in a
704
00:43:35,340 --> 00:43:37,940
country for the first time. You sent over there, you have a budget Whatever it
705
00:43:37,940 --> 00:43:41,630
is. And you said, I got to build the team right now. I mean,
706
00:43:41,710 --> 00:43:45,550
that. That's a task. And then. Then balance after you get this team
707
00:43:45,550 --> 00:43:49,390
going. Yeah, I. I mean, I. There's differences,
708
00:43:49,630 --> 00:43:53,390
but there. I always like to say there's more similarities than
709
00:43:53,390 --> 00:43:57,150
differences. You know, a customer in China,
710
00:43:58,030 --> 00:44:01,830
a consumer in China actually has the same
711
00:44:01,830 --> 00:44:05,160
basic needs. You know what I mean? Yeah.
712
00:44:05,560 --> 00:44:09,280
You know, the consumer in China is having food or
713
00:44:09,280 --> 00:44:12,920
a banquet with their friends, and they want a wine that, you know,
714
00:44:13,000 --> 00:44:16,720
that look that looks good for them and tastes good and goes well with
715
00:44:16,720 --> 00:44:20,200
the food. Right. A customer in China wants to grow his wine
716
00:44:20,200 --> 00:44:22,760
category faster than. Than the market.
717
00:44:23,960 --> 00:44:27,760
They want to understand their customers and their shoppers and figure out
718
00:44:27,760 --> 00:44:31,320
how to do that. So the basic principles don't change.
719
00:44:32,940 --> 00:44:36,660
I think your flexibility and cultural and
720
00:44:36,660 --> 00:44:40,380
speed in how you simplify things and get
721
00:44:40,380 --> 00:44:44,180
people to get the team to work on the same thing and drive the heck
722
00:44:44,180 --> 00:44:47,740
out of it really fast. I think that's a little
723
00:44:47,740 --> 00:44:51,340
bit of management magic. That can be
724
00:44:51,340 --> 00:44:55,060
special, but the basics don't change. Do you ever
725
00:44:55,060 --> 00:44:58,780
read something? One of the things I've been doing
726
00:44:58,780 --> 00:45:01,580
since I've sold the company is just reading as much as I can to see
727
00:45:01,580 --> 00:45:05,200
what people are thinking or doing. And sometimes I just go, that is it.
728
00:45:05,200 --> 00:45:08,760
You are wrong. I mean, that is. That is not it, my friend.
729
00:45:09,080 --> 00:45:12,480
So either you've never sold anything in your life, or you haven't been in the
730
00:45:12,480 --> 00:45:15,280
streets, or you're just reading books and trying to come up with a reason, but
731
00:45:15,280 --> 00:45:19,040
you sometimes just go, no, that isn't what it happens. No, it
732
00:45:19,040 --> 00:45:22,840
happens all the time. And sometimes I see a wine brand make
733
00:45:22,840 --> 00:45:26,360
a change on a label or a product, and I'm also saying,
734
00:45:26,360 --> 00:45:30,160
no, that's not. That's. That. That's not true to your
735
00:45:30,160 --> 00:45:33,410
brand. That's not really where you want to go. Do you remember Thrifty
736
00:45:33,810 --> 00:45:37,610
Drugs? Yes. They were here, and they were
737
00:45:37,610 --> 00:45:41,250
all over the country, but they were prolific in California. And my dad actually
738
00:45:41,250 --> 00:45:44,050
sort of competed against them a little bit with his pharmacy chain. But
739
00:45:45,010 --> 00:45:48,730
one of the greatest pieces of advice that I've ever heard anybody give to
740
00:45:48,730 --> 00:45:51,330
anybody was the thrifty buyer.
741
00:45:52,370 --> 00:45:55,730
Told Mike Houlihan, who founded Barefoot Sellers,
742
00:45:56,770 --> 00:46:00,590
I want to see your label. If there's somebody walking
743
00:46:00,590 --> 00:46:03,510
down the aisle, I need to see it. I forgot how many paces away.
744
00:46:04,230 --> 00:46:08,070
I need to be able to pick that bottle out and know of it where
745
00:46:08,070 --> 00:46:11,710
I'm. I need to know what I'm looking at when I'm this far away. From
746
00:46:11,710 --> 00:46:15,110
it when I walk down the aisle. And he said,
747
00:46:15,270 --> 00:46:18,830
that's what I did. I went home and I invented barefoot
748
00:46:18,830 --> 00:46:22,550
sellers with this barefoot on the label and the toes and the in the
749
00:46:22,550 --> 00:46:26,340
inks thing. He goes, the thing is Thrifty never
750
00:46:26,340 --> 00:46:29,860
bought. Now, but
751
00:46:30,500 --> 00:46:34,340
building on what you're saying is 100% right. And
752
00:46:34,340 --> 00:46:38,180
we actually did research at Coke and we did the same research
753
00:46:39,540 --> 00:46:42,660
when I went to treasury that more than
754
00:46:42,660 --> 00:46:46,420
85% of the time, the purchase
755
00:46:46,660 --> 00:46:50,490
decision of a wine buyer happens right there at the
756
00:46:50,490 --> 00:46:53,650
shelf or at the menu
757
00:46:54,130 --> 00:46:57,890
or on a device. Right. So is your product
758
00:46:58,050 --> 00:47:01,730
there? Is it represented the right way? You know, how
759
00:47:01,730 --> 00:47:05,530
is your execution at the point of purchase on the, you know,
760
00:47:05,530 --> 00:47:08,970
on the device, in the restaurant, at the grocery
761
00:47:08,970 --> 00:47:12,370
store? And once you realize that and you gear up
762
00:47:12,770 --> 00:47:16,570
your company and business for that and
763
00:47:16,570 --> 00:47:19,730
that becomes the most important, you know, one of the most important things you do
764
00:47:19,730 --> 00:47:23,570
in addition to the product and the storytelling, again, that's where
765
00:47:23,570 --> 00:47:27,210
the magic happens. So that fits right in. Packaging is
766
00:47:27,210 --> 00:47:30,570
so key to not only, you know,
767
00:47:31,210 --> 00:47:34,730
communicate what's important to your brand, but to get noticed.
768
00:47:34,890 --> 00:47:38,530
And, and not only the packaging, but when you get that bottle up
769
00:47:38,530 --> 00:47:42,210
there, do you have two or three facings? You know, is it eye level? You
770
00:47:42,210 --> 00:47:45,530
know, I mean, all those things play in. But when you have that
771
00:47:45,690 --> 00:47:49,530
knowledge that, you know, the consumer and shopper
772
00:47:49,850 --> 00:47:53,450
make the decision right there, if they can see it and
773
00:47:53,530 --> 00:47:56,450
they understand it and they want to buy it, then they'll do it. And if
774
00:47:56,450 --> 00:47:59,610
they don't and it's not there or it can't be seen, forget it.
775
00:48:00,730 --> 00:48:04,370
Fascinating. We're out of time and I
776
00:48:04,370 --> 00:48:06,490
have. We need to get the second page.
777
00:48:09,210 --> 00:48:11,810
Now. That's fine. Well, let me check the flights and see if I can get
778
00:48:11,810 --> 00:48:15,180
out to see you tonight. Yeah, I'd love to have you. We. I'll give you
779
00:48:15,180 --> 00:48:18,940
the end of the table there and you can have your own, your own audience.
780
00:48:18,940 --> 00:48:22,220
But I'm looking forward to, yeah, I'm looking forward to sharing
781
00:48:22,700 --> 00:48:26,140
tonight with these, with this gang. And
782
00:48:26,940 --> 00:48:30,140
I see what I thought about was that episode of
783
00:48:30,940 --> 00:48:34,700
Twilight Zone where Burgess Meredith is, you know, the bookworm and, and
784
00:48:34,700 --> 00:48:38,420
he's, he thinks he's. That's all he wants. And he would be like to be
785
00:48:38,420 --> 00:48:41,660
left alone. And then, you know, the end of the world comes and he's left
786
00:48:41,660 --> 00:48:45,420
alone and he with in front of a library, but his
787
00:48:45,420 --> 00:48:49,140
glasses broke so he couldn't read and so he had
788
00:48:49,140 --> 00:48:52,180
nothing to share. You know, he didn't share with anybody, anybody. But now he can't
789
00:48:52,180 --> 00:48:55,500
read. So I thought to myself, you know, what greater
790
00:48:56,300 --> 00:48:59,780
gift it would be, is to be able to share your
791
00:48:59,780 --> 00:49:02,220
experiences of wine and culture.
792
00:49:03,420 --> 00:49:06,900
Because that's all you really get when it comes down to it is like you
793
00:49:06,900 --> 00:49:10,700
get your friends, you get your family a glass of wine, and you know,
794
00:49:10,700 --> 00:49:14,260
that's kind of all you need, you know, because eventually the. The
795
00:49:14,260 --> 00:49:18,100
experiences are what form you and who you make. Make you who you
796
00:49:18,100 --> 00:49:21,460
are. It's all about the experience and the sharing. Yeah,
797
00:49:21,460 --> 00:49:25,300
absolutely. Look forward to sharing with you again on
798
00:49:25,300 --> 00:49:28,780
the show as well as if we're ever cross paths.
799
00:49:30,060 --> 00:49:33,180
Where are you at right now? I'm in Houston, Texas, right now.
800
00:49:34,550 --> 00:49:37,350
Hey, you know what? Before you get off, there's a woman out there.
801
00:49:38,710 --> 00:49:42,550
It's called Shankville. Shankoville. Oh, yeah, I saw your show. Yeah, I
802
00:49:42,550 --> 00:49:46,390
saw that show. I gotta. I gotta get out and see her. Yeah, come on.
803
00:49:46,630 --> 00:49:50,349
I think it's a Houston landing point. Yeah, yeah, come on
804
00:49:50,349 --> 00:49:53,590
out and we'll do dinner and then you can go see her and.
805
00:49:54,150 --> 00:49:57,990
No, you have to join me because you gotta hear the story firsthand. This is.
806
00:49:58,150 --> 00:50:01,830
You already heard it. It's fascinating. No, definitely,
807
00:50:01,910 --> 00:50:03,830
definitely. We'll do that. That's a date.